• Commercial Bank Customer Service -Team Leader-Bank Payroll Jobs in Mumbai,India - 25320836

  • Hy Fly Consultancy
  • Save Job
  • 3 - 8 Years
  • Posted : above 1 month

Job Description:

Commercial Bank – Customer Service -Team Leader-Bank Payroll

Hy Fly Consultancy

 

Free Placement / No Charges

 

 

Number of Positions 3

Job Location Thane

CTC Rs 650000/- + Plus Annual Bonus

 

 

Leading and managing a team of Associates for Inbound calling and email

communication

· Handling Branch service teams

· Handling customer complaints

· Managing the Capacity planning and Resource Allocation

· Ensuring individual Target is achieved

· Reviewing the team performance and ensuring proper coaching is in place

· Process improvement

· Adhering and taking necessary steps to minimize any operational Loss

 

· Excellent written and oral communication skills

· Candidate should have good communication skills

· Strong MS-Office knowledge with Analytical Skills

· Should have problem solving capacity

 

Call/SMS/Whatsapp 8169652883 - Dipti

                                    8080702016 - Kanchan

                                    9029420672 - Sarah

 

Or email ur resume on

Hy Fly Consultancy

Free Placement / No Registration Fees

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
Role : Blended Process - Both BPO Type, Telemarketing, Voice P
Salary : Rs 1.45 - 6.60 Lacs p.a.
Deadline : 03rd Jun 2020

Key Skills:

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