• CML Sr. Manager I , Strategic or Large Account Management Jobs in United Kingdom

  • Xerox India Ltd
  • United Kingdom, Uk

Job Description:

CML Sr Manager I, Strategic or Large Account Management ( Job Number 19003328 )


Xerox Corporation (NYSE XRX) is an $11 billion technology leader that innovates the way the world communicates, connects and works Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them We understand whats at the heart of work and all of the forms it can take We embrace the increasingly complex world of paper and digital Office and mobile Personal and social Every day across the globe in more than 160 countries our technology, software and people successfully navigate those intersections We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace

Learn more at wwwxeroxcom and explore our commitment to diversity and inclusion!

Builds and maintains effective relationships with a defined customer base to ensure a high level of satisfaction and increase revenues Identifies, develops and typically closes new sales opportunities Serves as the primary interface for all products and services, and creates demand for the organizations products and services by raising their profile with customers

Key Metrics

Revenue growth

Profit growth

Margin management and improvement

Adapts and executes functional or departmental business plans and contributes to the development of organizational strategies

Anticipates internal and/or external business challenges/ regulatory issues

Decisions are guided by functional strategies and priorities

May include international accountability; and may include some global accountability

Primary Responsibilities
Manage Global Profit and Loss (P&L) responsibility for an Account including revenue forecasting, budgeting and margin (OP) improvement

Accountable for driving SARG for the account

Create Account strategic plan including financial plans and go-to-market strategies that leverage global delivery capabilities, solutions and offerings that lead to growth of the services portfolios

Build strong client relationships, anticipate needs, and represent the full Services portfolio to clients

Manage global account leaders focused on winning new business within an Account

Accountable for planning activities including conducting SWOT analysis, evaluating resource requirements, and planning for stakeholder engagement

Participate in end-to-end sales process from lead generation through deal approval

Design of multi-capability solutions proposed during the sell services process

Conduct acceptance reviews

Improve and maintain customer satisfaction through timely resolution of issues and communicate customer satisfaction results with the firm Work with bid teams and effectively engage proposal management activities

Review operational results regularly and take necessary actions to meet and exceed P&L, OP, and sales quotas

Escalation point between customers and matrix conflicts

Manage organization within a matrixed model; developing strong relationships with capability leaders

Represent the company as an Industry thought leader


Candidate Education
Graduation in specialized field (Example Bachelor of Engineering etc)

Candidate Background
Minimum Externally recognized as an Industry and Account expert and considered a thought leader
Minimum Demonstrated experience leading and managing an Industry within the services outsourcing industry, with Account P&L responsibility
Minimum Excellent long-term client management experience, with expertise building strong relationships with C level operations executives
Minimum An excellent reputation of partnering with internal constituents, partners and other service providers, able to influence in a matrixed environment
Minimum A proven track record of managing an Account team and revenue pipeline and a track record of structuring solutions that meet financial objectives
Minimum A track record of achieving aggressive business and operational goals within a matrix environment
Minimum Strong organizational skills; the ability to create an effective strategy; the passion to direct, organize, prioritize, and motivate a team around that strategy and vision
Minimum A demonstrated open, collaborative leadership style; capable of inspiring a team despite the changing opportunities dictated by the client environment, the services industry, and from within Xerox
Minimum Position requires experience with US and international based clients
Minimum Strong customer references; a successful record of managing and enhancing client relationships

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenterxeroxcom Be sure to include your name, the job you are interested in, and the accommodation you are seeking

Primary Location United Kingdom-MX-Uxbridge

Travel Yes, 25 PERCENT of the Time

Employee Status Regular

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Manufacturing/Industrial
Functional Area : Sales/Business Development
Role : Corporate Sales
Salary : As per Industry Standards
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Xerox India Ltdarfix

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