• Cluster Operations Manager - Cloud Kitchen Jobs in Delhi Ncr

  • Indias leading Food Tech Unicorn
  • Delhi Ncr
  • Save Job
  • 3 - 7 Years
  • Posted : above 1 month

Job Description:


- Ensure SOPs adherance for Cloud Kitchens and ensure the Unit level team follows the same

- Ensure best in class Consumer Experience by Monitoring Consumer complaints on a daily basis to ensure it is within set targets

- Identify the process improvement opportunities and implement them for delivering better and faster output

- Ensuring inventory availability across the cluster (OTIF), High Fill rates by coordinating with Procurement team

- Conduct regular Food Safety audits and ensure all Quality, SOP, Shelf life and hygiene practices are followed

Financial and P&L Management

- Responsible for Cluster PnL Execute plans to ensure achievement of AOP (Annual Operations Plan) target

- Conduct meetings with Unit Manager to monitor unit level performance Take corrective action if required

- Identify ways to reduce costs at Unit level (cash purchases/ indent without forecast/ avoid excess manpower/ wastage etc)

- Measure the food cost, packaging cost, labour cost, admin cost etc twice a month so as to contribute to P&L

- Cross check inventory (Good received/ Purchase order/ transfer order etc) on regular interval to minimize spillage and ensure avoiding holding excess stock

- Verify the expenses data sent by the Unit manager to the finance team

People Management

- Conduct periodic reviews and give feedback to the team to ensure optimal performance Provide career path for the cluster team and ensure the attrition percentage is kept under control at cluster level

- Ensure personal & professional development of direct reports and perform managerial activities as required

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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