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Job Description:

Cloud Support Engineer I - Databases Job ID 832598 | AISPL - Karnataka

DESCRIPTION Amazon has built a reputation for excellence with examples of being the best in customer service, most trusted and most innovative company Amazons technology business has a history and tradition of leading the world in web related technologies and services Amazon Web Services (AWS) is seeking highly motivated Systems Engineers who are passionate about technology, want to work with the fastest growing Cloud Platform in the world and deliver extraordinary customer experience

With AWS you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud As a member of the AWS Support team, you will be at the forefront of Cloud technologies You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services

We are seeking people with strong Linux skills to join growing Support team in Bangalore You will be responsible for directly supporting customers from all over the world and be able to develop your skills across the AWS platformSince were working in the Cloud, you will need to be very comfortable with networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing If you fit the description, you might be the person we are looking for!

Every day will bring new and exciting challenges on the job while you
Learn and use ground-breaking technologies
Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs
Interact with leading technologists around the world
Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
Drive customer communication during critical events
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BASIC QUALIFICATIONS Expert in one or more of following DB Engines with relative 5 yrs experience
Oracle
Mysql
PostgreSQL

DB performance tuning and troubleshooting
Experienced setting up monitoring / alarming for production DB environments
Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak
Linux/Windows system administration fundamentals
Experienced with linux/Windows system monitoring and analysis
Good understanding of distributed computing environments
Good understanding on DNS, TCP/IP protocols
Technology-related Bachelors degree or equivalent work experience
Excellent oral and written communication skills
Excellent troubleshooting skills with customer service experience / strong customer focus
Self-starter who is excited about learning new technologies on a regular basis

PREFERRED QUALIFICATIONS
Experience with query analyzers and query tuning / slow query optimization etc

Exposure to Virtualization (VMware, Xen, Hypervisor)

Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR

Exposure to security concepts / best practices

Understanding on IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network

Monitoring / Troubleshooting tools

Experience in managing full application stacks from the OS up through custom applications
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Job details

Bangalore, India

Support

Operations, IT, and Support Engineering

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 01st Feb 2020

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