• Cloud Integration Support Delivery Specialist Jobs in Romania - 25085979

  • ORACLE
  • Romania

Job Description:

Cloud Integration Support Delivery Specialist - 190018XN

Preferred Qualifications

DUTIES & RESPONSIBILITIES

Provide customer and systems support of SOA suite on-premise software, Oracle Integration Cloud, SOA CS
Troubleshoot and analyze application servers and new technologies, with a focus on web servers and application servers (Oracle Weblogic, IBM Websphere, IIS, Apache, Tomcat), Windows and Unix system administration (Linux, Solaris, AIX, HP-UX), and Java Application Programming Interfaces (APIs)
Interact remotely with customers, partners, and software developers to provide technical advice and assistance
Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems
Work with Sustaining Engineering in prioritizing and resolving issues of the highest technical and political severity
Have the ability to analyze and resolve issues
Prepare other support engineers for support of newly released products
Identify and document product defects for Development Engineering and Sustaining Engineering
Review design specifications and external technical publications and provide feedback for product and document improvement

EXPERIENCE

Minimum of 2 years software support/ customer service experience with products on Unix (Linux,, Solaris, AIX, or HPUX) and Windows platforms
Preferred SOA background with a good understanding of Service Component Architecture and core SOA Design pattern
Proven working experience in the following areas is a must Web servers and application servers (ORACLE Weblogic, IBM Websphere, IIS, Apache, Tomcat)
Prior experience in ORACLE SOA products (BPEL, BPM, OSB, SOACS, OIC) is considered a major plus

SKILLS

Proven success in contributing to a team-oriented environment
Desire to work to one of IT leader industry
Excellent verbal and written communication skills in English
Ability to read and interpret stack traces and troubleshoot issues involving system and process crash events
Ability to troubleshoot issues involving platform performance under load
Ability to read and analyze network trace data in detail to understand and resolve inter server communication issues
Advanced customer support and communications skills
Ability to read and interpret programming languages at a code level (especially Java)
Ability to learn new technologies quickly
Demonstrate strong troubleshooting and analytical problem solving skills
Able to multi-task and manage multiple technical issues reported by customers

EDUCATION

BS Degree in Computer Sciences or equivalent work experience

BENEFITS

Career coaching to help you manage your career and develop professionally
Performance Achievement that focuses on your strengths, progress and career possibilities
Opportunities to get involved in volunteering to doing charity work
Competitive benefits, medical insurance

Detailed Description and Job Requirements

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues

As a Sr Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management In this position, you will routinely act independently while researching and developing solutions to customer issues

Job duties are varied and complex utilizing independent judgment May have project lead role 4 years experience with Core products or five years experience with Applications products and have a technical degree ie, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 30 GPA OR (for Applications) proven professional/ technical experience, ie, demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

As part of Oracles employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

As part of Oracles employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

As part of Oracles employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

As part of Oracles employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

As part of Oracles employment process candidates will be required to successfully complete a pre-employment screening process This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Job Support

Location RO-RO,Romania-Bucharest

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th May 2020

Key Skills:

Taking these free online tutorials can help you get your next job

People who search this job also searched for the following Keywords

Sourced**

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status