• Cloud Infrastructure Engineer III Jobs in Noida,India - 23840958

  • Kronos Solutions India Pvt Ltd

Job Description:

The goal of the Operations Lead is to establish availability and capacity plans and provide detailed, prescriptive operating guides and references for each of the service solutions controlled by Hosting Team
Responsible for managing team members in shift
Responsible to improve process and quality consulting
Establish measurements to ensure operational excellence
Key Performance Indicators (KPI s)
Perform RCA over Infrastructure issues
Operating system knowledge on Linux and windows domain
Experience with PowerShell will be of added advantage
Database knowledge on MSSQL and Oracle will be of added advantage
Skills to train and mentor team members
Good at building team and cultivating team work

Qualifications


Qualifications

5- 8 yrs of relevant IT experience
Strong Operations focus with proven experience in management of key ITIL processes (Incident, Problem, and Change Mgmt), excellent customer handling skills
Good understanding of Cloud Cloud Characteristics, Service models and Deployment models
Ability to work under pressure, ability to work to tight deadlines and produce good quality work
Able to multitask to manage multiple escalations, sense of ownership to see things through to completion
Confident at presenting and talking to clients and vendors
Should be able to work shifts 24X7 to support Global functions
Ability to effectively co- ordinate and drive IT infrastructure failure restoration efforts and conduct post mortem investigations
Ability to effectively communicate with users, stakeholders, and vendor support
Exposure to Virtualization technologies like VMWARE
Experience in producing various Operations focused reports such as incident, problem, and change summary report including post mortem reports
Technically skilled to review planned IT changes and provide reports/summaries to a Change Advisory Board
Provide improvement recommendations to existing processes and systems
Able to effectively carry out the following tasks
o Maintain Process documents
o Plan and manage maintenances over Infrastructure
o Co- ordinate Disaster Recovery system testing
o Implement system security policy
In- depth working knowledge and experience with Windows, Red Hat Linux, and server hardware
Strong ITIL awareness
Excellent English written and verbal communication skills ,

Profile Summary:

Employment Type : Full Time
Industry : Management Consulting / Strategy
Salary : Not Disclosed
Deadline : 18th Apr 2020

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