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  • 1 - 5 Years
  • Posted : 19 days ago
  • Openings : 3

Job Description:


·         Manage Client Account to ensure needs are being met and additional business opportunities are identified



·         Clearly communicate and advise operations of any client issues and coordinate plans to improve or enhance services for the client



·     



Skills  



S



  Good interpersonal skills



·         Track record of building and maintaining customer/client relationships



·         Strong written communication and verbal communication skills



·         Analytical and research Skills



·         Decision making skills



·         Well-organized, detail-oriented, and able to handle a fast-paced work environment



·         Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines



·         Ability to work effectively with management



·         Ability to make oral presentations



·         Ability to exercise sound judgment



·         Comfortable with ambiguity and change management



 



·         Manage and maximize opportunities to achieve sales goals while staying within financial guidelines using excel and pivot table reporting



·         Develop regular reporting to the client to ensure their directives are being met



·         Travel to meet with the client and present execution performance on a regular (minimum



monthly) basis



·         Effectively manage projects to achieve optimum results and successfully meet client expectations



·         Assists with invoicing and timely payment on invoices

Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Role : Operations Manager
Salary : 100000.00 - 300000.00
Deadline : 15th Jan 2020

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