• Client Manager Specialist - CCIB Jobs in Mumbai,India - 23863827

  • Standard Chartered Bank Ltd

Job Description:

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

The Role Responsibilities

Ensure timely implementation of the regulatory laws and requirements or any changes and embedding them in BAU This would be possible through effective engagement with Compliance by roping in relevant stakeholders for the different regulations Oversee specific working groups for each of the process changes to ensure successful implementation
Review and update DOIs for Regulatory returns for submission of information to regulator / bureau
Oversee the implementation of Staff Accountability Review framework
Co-ordinating with various stakeholders for submission of information pertaining to Regulatory Reporting
Robust process of working with segments and regional CIB teams in co-coordinating audit for CIB (regulatory, GIA, LRM, Concurrent Audit, etc) in the region including tracking relevant audit issues and appropriate management action, Closure of report, publish learning, empanelment (for Concurrent Audit) & putting controls (wherever required)
Governance & Control activities such as CIB dashboard for all segments and Governance Tracker
Managing and co-ordinating with various third party vendors (CIBIL, CRILC, CRISIL, etc)
In country Governance for GSSCs Activities such as static data, SCI, etc and CDD CET
Preparing Business Continuity Planning (BCP) / Business Impact Analysis BIA documents (Mumbai) for the floor and revising the same on half yearly basis
Providing automated system based solutions for bringing an improvement in processes
Oversee the effective engagement with OBU and ensure R&R are complied with
Work closely with the Regional COO in driving specific adhoc projects or initiatives in the region either self initiated in region or at the request of group/country management

Risk Management

Be proactive in ensuring compliance with Bank policies and procedures and lead preparation of client files for audit purposes


Embed the Groups values and code of conduct, as it relates to the role remit, to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture

Regulatory & Business Conduct

Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Groups policies and procedures; and the Group Code of Conduct Take personal responsibility for understanding the risk and compliance requirements of the role Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters
Embed the Groups Values and Group Code of Conduct to ensure adherence with the highest standards of ethics Comply with relevant policies, processes and regulations, as part of the culture

Key Stakeholder


Senior Relationship Manager / Relationship Manager for designated portfolio
Credit Analyst for designated portfolio
Client Managers for the designated portfolio
Client Manager Head, India
Product Partners for designated portfolio
Key functional partners ie COBAM, Credit, CRC, LDU, MDU, Legal, Compliance, Product Ops (Trade, Cash, FMO etc), Finance, Marketing
CDD Risk Managers
CM Team Lead (only FI specific)
Segment Leadership team


Credit Inforfmation Beureaus
Other Banks & Financial Institutions
Third Party Vendors
Legal Firms, Audit, Regulators

Our Ideal Candidate

Competencies (Knowledge & Skills)

Banking, Product, Risk Management & Systems Knowledge

Sound business knowledge
Strong product knowledge including cross-product operational knowledge and/or experience
Comprehensive understanding of all systems required to effectively manage the client account
Knowledge of coverage policies core to the responsibilities of this role ie CDD, Credit etc and Bank legal documentation frameworks
Strong understanding of Credit & AML Risk

Network Understanding

Comprehensive understanding of our network and ability to facilitate network delivery through relevant documentation support

Effective Client Engagement Skills

Understanding of the clients account management needs and expectations
Client focused mindset with demonstrated success in building strong client relationships and/or engaging and servicing clients effectively
Sound analytical skills to identify emerging risks, analyse transactional reports and identify issues

Service & Process Management

Ability to meet the clients account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support
Strong understanding of client delivery processes and adherence to standards and controls

Team & Collaboration Skills

Exceptional collaboration skills and ability to work effectively in a team

Personal Effectiveness

Excellent communication skills verbal and written with ability to engage effectively with stakeholders at all levels (internal and external)
Strong ability to problem solve
Demonstrated ability to work under pressure, operate with a sense of urgency and deliver to tight deadlines
Well organised with strong ability to prioritise effectively


Bachelor degree in Banking or Finance preferred
Ideally 3 years experience in banking or other relevant environment
Risk & AML certified as stipulated by Bank policy for Client Manager role
Languages English and/or local language skills as relevant to country requirements

Apply now to join the Bank for those with big career ambitions

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Chartered Accountant/CPA
Salary : As per Industry Standards
Deadline : 20th Apr 2020

Key Skills:

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