• Client Care Executive, Personal Clients Jobs in China

  • Standard Chartered Bank Ltd
  • China

Job Description:

Leading the way in International Banking We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East And our heritage and values are expressed in our brand promise here for good See our Brand and Values

Sales and Service Delivery

1 To ensure professional, efficient and quality service to Clients


2 To accept and execute Client instructions

3 To ensure efficient problem and complaint resolution

4 To cross-sell additional Bank products and services

5 To capture Client feedback for future improvement

6 To capture the nature of Client contacts

7 To perform attrition gating


8 To meet productivity standard

9 To acquire product knowledge and service skill through staff briefing and coaching

from Team Manager


Selection Criteria

1 College graduate or above

2 With customer service or sales working experience preferable, potential fresh

Graduate with major in Finance / Management / English or other related are welcome as well

, //

3 Excellent in Cantonese speaking

4 Good command of both oral and written English , those who passed CET-4 or

CET are preferable

, CET-4 CET-6

5 Proficiency in computer usage

6 Strong interpersonal and communication skills

7 Able to work under pressure & willing to take challenges


8 Sound working attitude with strong drive

If youre a bright mind with big ambitions, well actively encourage you to fulfil your potential Thanks to our rich and varied international footprint, we can offer exciting opportunities working across different countries and cultures Apply Now and take the next step in fulfilling your potential

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Banks/Insurance/Financial Services
Role : Banking -General
Salary : As per Industry Standards
Deadline : 14th Mar 2020

Key Skills:

Company Profile:

Standard Chartered Bank Ltdarfix

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