• City Operations Head - Online/eCommerce Jobs in Pune,India

  • Habitus HR Solutions Pvt. Ltd
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

- End-to-End ownership of operations of the city Hire, monitor and manage a two-tierteam of Area Ops Managers and Loan managers

- Owning and delivering targets for key operating metrics- Efficiency, Productivity,fulfillment %

- Single point of contact between the ground operations team and the central team He orshe will have to co-ordinate with multiple stakeholders to solve real-time escalations onground

- Ensuring Ops processes and policies set forth by the company are implemented on theground and monitored to ensure 100% adherence

- Ability to evaluate and hire key resources within his/her team

- Training and mentoring team members on a regular basis and give them pointed feedback

- Transaction audits with detailed performance measurement and providing feedback forimprovement to team members

- Knack for setting, measuring and improving processes on a continuous basis in a dynamicenvironment

Experience

- 3-5 years of experience in warehouse operations, last mile operations, etc

- Managed a two-tier team of 30-50 members

- Successfully executed operations in a high velocity environment

- Local language proficiency

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 11th Jan 2020

Key Skills:

Company Profile:

Not Mentioned

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