• Kerala, Tamil Nadu
  • Save Job
  • 10 - 12 Years
  • Posted : above 1 month

Job Description:

Leads Operational Excellence and the Guest Experience

1 Role models expected behavior and coach teams on hospitality standards

2 Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations

3 Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner

4 Empowers the team to satisfy Guest needs and resolve concerns

5 Removes barriers to delivering Hospitality behaviors during shift

Builds Team Talent

1 Treats all team members fairly and with respect

1 Supports the training of new team members

2 Recognizes team members for team contributions

3 Holds team members accountable for their behavior and performance

4 Provides coaching to team members to improve performance

5 Provides communication to the team about goals and performance

Drives Sales Growth

1 Takes accountability for understanding all in-store marketing promotions of the circle and provides inputs for national marketing on circle digital/print and another medium of marketing elements

2 Executes new product rollouts

3 Responsible for system growth as well as new store sales

Flexibility and Adaptability

1 Acts quickly to solve problems in the area of responsibility

2 Provides feedback and suggestions to improve performance

3 Is flexible with work schedule as business needs

4 Understands and complies with all procedures and policies

5 Provide action plans to address issues and opportunities and effective execution of the same

6 Seeks to understand goals and results and how they personally contribute to them

Plans and Communicates

1 Discusses issues with other support functions of the circle and prepares the action plan

2 Discusses the business plan and brings out the alignment

3 Involves the entire team by communicating goals, results, and action plans

Responsible and drive Bottom Line

1 Have a complete eye on each cost line and monitor each line restaurant wise, to maintain the annual business plan lines

2 Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis, guide them to maintain the lines

3 Ensure that all restaurants in the circle maintain these lines and facilitate them to earn bottom-line incentive

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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