• CIB R & A - Business Support Management - Analyst Jobs in Mumbai,India - 25180963

  • JPMorgan Chase & Co

Job Description:

JPMorgan Chase & Co is a global financial services powerhouse with assets of US$13 trillion and operations in more than 50 countries The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset and wealth management, and private equity In Australia, JPMorgan is one of the few fully integrated investment banks with leadership positions across mergers and acquisitions, debt capital markets, derivatives, equities, equity capital markets, and treasury and securities services

Function overview

The IB Business Support Management function provides a range of support services to JPMorgans trading and investment banking businesses globally The principal activities of the group are

Expense Management processing, review, approval and monitoring of T&E and invoice expenditure based on IB Expense Policy

Business Change Management (BCM) provision of technology hardware, applications and market data, controlled management of employee on/off boarding process

Recertification Support for the periodic and ad-hoc recertification of physical and application accessing including outside vendors

Reporting to Associate / Process Manager


1) - Report generation

Creation of reporting from GXM utilizing Business Objects, Advanced Analysis and MS Access

Creation of Expense reports in Excel from a variety of sources

Creation of monthly LOB scorecards

2) - Approval Central role administration (backup support to primary) make changes, updates, run reports, etc

3) - New Systems support


Participation in UAT (Second half 2013)

Concurrent running of reports to check data accuracy, create LOB report templates

2 Concur

Participation in UAT (Q4 13 into full year 2014 as various regions are on boarded)

3 Business Case Tool quarterly releases

4) - Backup for end user support for data/reporting questions, issues (what is available, where, how, etc)

5) - Administration of centralized projects or expense initiatives, particularly supporting CIB organizations for which the GEMC team has light touch responsibilities (T&O, F&BM, etc) This would include projects for assets assigned to inactive SIDs, etc

6) - CIB Expense Management SharePoint administration adding user access, making updates

7) - Project support for other team members Current projects include movement of invoice volumes to ePurchase, OBO functionality consistency across global corporate systems, business requirements for Concur, etc

Education Bachelors degree in any discipline Degree in Finance Preferred

Shifts North America / Flexible

Required Skills

Proficient in Excel, Business Objects and MS Access

Experience with JPMC reporting tools (GXM, BEx, EMport & DiscoPlus)

Knowledge of JPMC expense systems (Approval Central, TEEMS, Oracle, OTP, Oracle SSI170, ePurchase, SPARC)

Excellent verbal and written communication skills

Financial Performance & Control

Achieves quality results (accuracy, timeliness) for responsibilities and projects

Takes ownership of work; accepts responsibility for successes and failures

Contributes to the analysis of expense data to produce meaningful results which can help management to evaluate strategic expense management opportunities

Has a data quality control mindset

Takes ownership for and is able to lead parts of an initiative or project


Sets high standards of performance for self

Treats all colleagues with fairness and respect

Addresses non-inclusive behavior directly and constructively, seeking help from management if needed

Conveys a sense of urgency when appropriate

Maintains composure during stressful situations

Prioritizes work appropriately and readily adjusts to changing priorities

Effectively communicates with team members at all levels, management & clients


Asks appropriate questions in order to clarify/prioritize issues and asks for help when needed

Demonstrates a personal commitment to work and to the team

Works cooperatively and shares information with and across teams

Contributes to and actively participates in meetings

Volunteers to act as a resource for peers

Actively seeks to assist team members to help balance the workload of the team

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 20th May 2020

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