• CIB Cash Operations Transaction Processing Supervisor - Team Leader Jobs in Mumbai,India - 23833732

  • JPMorgan Chase & Co
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

CIB Cash Operations Transaction Processing Supervisor - Team Leader Req # 190076512

Location Mumbai, MH, IN

Job Category Operations

JPMorgan Chase & Co (NYSE JPM) is a leading global financial services firm with assets of $25 trillion and operations worldwide The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management A component of the Dow Jones Industrial Average, JPMorgan Chase & Co serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its JP Morgan and Chase brands Information about JPMorgan Chase & Co is available at wwwjpmorganchasecom

EBS (ICTS) units provide domestic and multicurrency funds clearing service to internal and external customers of the afore-mentioned JPMorgan Chase branches, including the processing of payment instructions in agreed currencies, the receipt of funds for credit to customers accounts and the support of enquiries relating to those transactions

(EBS) supports the following EMEA locations Amsterdam; Brussels; Dublin; Madrid; Milan; Paris; Zurich; Johannesburg; Oslo, JPMorgan Europe Ltd; Mexico and Canada


Repair & verification for both electronic & manual payments & receipts via Funds Transfer System (FTS) & iPay/Dovetail & Graphite for all the branches, ensuring items are actioned in consonance with currency and branch cut-offs
Branch-specific tasks such as Receivable Processing System (RPS), preparation of accounting entries, creation of SWIFT messages and movement of funds between nostros
UTE Queue Monitoring
Currency Cut off Monitoring for all branches
Thorough Monitoring and completion of tasks on OTM within prescribed SLA
EOD for the branches as current rota provides


Prepares Team Metrics service, quality and productivity monthly scorecards and team statistics
Prepares Monthly Capacity Planning subject to the managers review
Acts as primary mediator between the donor location, the immediate team, and teams from other locations and work streams, and is ultimately responsible for cascade of all information impacting the unit
Plans training programs for new joiners to team, ensuring no degradation of existing work quality Responsible for managing the growth and further cross-training of his/her subordinates
Leads process improvements, enforcing new process controls, or introducing process innovations, inclusive of general team housekeeping re maintenance of order and compliance to company regulations


Ability to work with minimum supervision and act on own initiative

Ability to maintain quality during time of increased pressure and within cut-off/deadline-based constraints
Risk-focused mindset with strong escalation skills and attention to detail
Ability to work as part of a team and contribute towards overall Multi Currency Account Services / Treasury Services goals
Good communication skills (both written and oral), client relationship and communication skills
Strong, client-focused mindset
The team operates on a 7am- 6pm GMT basis - each individual case will be considered by its own merits but as a baseline it is expected that flexibility on an ongoing basis within these timeframes is required


Previous Team Leader Role or equivalent

Previous banking experience within an operational environment exposed to different payment systems

Experience in banking ie Cash Operations, especially SWIFT Processing

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry :
  • Banking -General
  • Functional Area : Banks/Insurance/Financial Services
    Role :
  • Salary : As per Industry Standards
    Deadline : 15th Apr 2020

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