Job Description:

Chief Manager - Shared Services - ( 190001AR )

Description

Key Roles/Responsibilities

Actively participate in transition of purchase activity from new businesses in GBSS, which includes knowledge gathering, documentation and knowledge transfer
Actively participate in transition of purchase activity from new businesses in GBSS, which includes knowledge gathering, documentation and knowledge transfer

Post transition, maintain accountability for service delivery, for the activities performed by team which include

Conversion of Purchase requisition into duly approved Purchase orders for Raw Material, Packing Material, Indirect Spend (Materials and Services)
Manage Vendor Communication Process
Follow-up for Order confirmation and on time delivery of goods/services
Liaise with AP team for payment related queries from vendors
Manage RFX process of C & D class material and support category team to generate savings
Manage Vendor Help desk to resolve vendor queries
Measure supplier performance by Vendor Score Card implementation in terms of price, availability, delivery adherence, accurate documentation and service
Responsible for tracking & documenting risk (risk register) and issue management
Maintain and Improve the Service levels and KPIs for all in-scope Purchase activities of all businesses and geographies (such as India, US, Canada, Europe)

Update FMEA document for all sub processes and implement the control measures identified in FMEA

Regular review and follow-up to ensure that Open GRNs, Overdue Advances, Old PO,Old PRs and Invoice queries are kept at very minimal

Generate procurement related MIS to report agreed SLAs and health of the procurement function Conduct the descriptive and prescriptive analysis of report to find out the root causes and propose/implement actions to improve the process

Ensure that GBSS operates within the agreed upon company policies, procedures and processes to ensure consistent and accurate transactions processing and recommend any policy-related changes as may be necessary

Represent GBSS Purchase during Internal Audit process Improve CEI (Control Effectiveness Index) by addressing control gaps in the process

From time to time conduct the deep stick analysis of Procure to Pay Processes to continuously drive improvements in efficiency, effectiveness, compliance and customer service across entire procurement cycle
From time to time conduct the deep stick analysis of Procure to Pay Processes to continuously drive improvements in efficiency, effectiveness, compliance and customer service across entire procurement cycle

Identify and promote opportunities to leverage best practices and global standards within GBSS

Work with GBSS automation and SAP IT team to identify the SAP improvements and Robotics Process Automation (RPA) opportunities Create detailed business requirement document, conduct rigorous user acceptance testing (UAT) and take active participation in implementing change management related to SAP changes and RPA

Ensure integrity and accuracy of all information reported to internal and external customers Promote quality culture within the GBSS by focusing on reduction of cycle times and costs of non-conformance

Build and maintain strong relationships with business units/sites to ensure effective and appropriate communication occurs as required

Guide team to conduct the fortnightly operational calls with 10 sites and ensure the actions from such meetings are documented and completed

Represent GBSS Purchase in bi-monthly governance meetings with sites

Prepare for quarterly governance meeting with corporate supply chain and corporate finance

Manage team of 20 purchase professionals within GBSS

Develop and maintain a strong team environment and build strong competencies in the team

Hire team members with right skills sets and knowledge Provide SAP and business specific trainings to new employees

Identify training opportunities for existing team members within GBSS Purchase operation and work with functional head / L&D team to provide the required training

Strengthen the current back-up system and conduct mock drills from time to time

Work with high potential candidates to develop the career path and provide necessary support to team member to progress

Maintain Standard Operating Procedure of in-scope processes and timely review it

Define KRAs for all team members and conduct one on one performance review with all direct reports (bi-monthly , half-yearly and yearly)

Independently manage Service Delivery for Procurement operations from GBSS for all businesses and geographies in scope The responsibility include the following

Operations Management

with major focus on timely order placements, follow up and delivery

Process Improvement & Automation

Stakeholder Management

Team & knowledge Management

Qualifications

Bachelors degree or equivalent (preferably an engineer) with full time MBA in Operations from a reputed Institute APICS/CPS certification would be an added advantage

9 to 12 years of recent experiences in various roles including shared services/global business services, Supply Chain consulting and/or operations and service delivery management Experience in working for an outsourcing service provider (BPO/BPS/BPM) or advisory services firm will be a plus
Significant knowledge of Supply Chain with In-depth understanding of the Sourcing and Procurement in SAP environment Should be able to provide 1st level support to team members on SAP and Process related issues
At least 4 to 6 years of team leading and management experience, including recruiting, training, relationship management, mentoring and utilization management
Must be well versed with Income Tax and GST tax laws and Procedures including those relating to Imports, E-Way Bills, TDS etc
Hands-On experience in procurement MIS
Experience focused on transformation aspects particularly Global Business Services, operational improvement and offshoring
Experience in handling sourcing and procurement activities of MRO, packaging and Service item Candidates with experience in negotiations of C & D class materials would be preferred
Good presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management
Demonstrates working knowledge with MS-Office suite of software applications and tools, including Microsoft Word, Excel, PowerPoint, MS Project & MS-Outlook
Good listener with analytical mind, and able to work in cross functional organization
Knowledge of Lean, Six Sigma and other business optimization techniques is desirable
Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Healthcare, Manufacturing/Industrial
Functional Area : Materials/Logistics/Supply Chain Mgmt/Procurement
Role : Purchasing/Sourcing
Salary : As per Industry Standards
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Company
Piramal Enterprises Ltdarfix

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