• Chargeback L2 Jobs in Bangalore,India - 23753533

  • Appmocx Pvt Ltd.
  • Save Job
  • 4 - 7 Years
  • Posted : above 1 month

Job Description:

Location Bangalore

4-7 Years of experience

 

Familiar on a broad level with processes in pharma manufacturing and distribution

Experience in configuration, administration and support of customer chargeback applications like Revitas Flex/Classic

Experience in daily operations management and support with proactive/preventative maintenance of application systems

Experience with Direct/In-Direct data load to Target system

Experience with Data update/modification

Experience with user management and reporting

Experience with procedure and table modifications

Deploy user provided changes/patches

Coordinate end user testing activities for deployed changes/patches

Coordinate planned server maintenance with vendor and Infra team

Willingness to work in Flexible timings

Sound problem solving, analytical and troubleshooting skills

Good knowledge of SDLC / ITIL processes

Plans, performs, and manages medium complexity production support tasks and activities that require generic knowledge about application and infrastructure support

Activities include monitoring production systems, initial triaging and troubleshooting, incident, change, problem management, SLAs and ITSM tools

Works on planning and execution of problem, incidents, production processes, change controls and service requests

Experience in handling end user queries

Escalates unresolved issues to respective external vendor support teams

Work in coordination with vendor to resolve application issues

Experience in management of stakeholders/vendors

Good verbal/written communication skills

Should be willing to work at clients location on be half of Appmocx Pvt Ltd

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine
Functional Area : Bio Tech/R&D/Scientist
Role : Bio/Pharma Informatics
Salary : As per Industry Standards
Deadline : 06th Apr 2020

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