• Channel Programs Specialist Jobs in Bangalore,India - 23295920

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  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Position Overview
The overall responsibility of Channel operations is to support to the sales team with efficient order processing and initiatives in India

Responsibilities
Channel Partners Agreements
Ensure customer master account is set-up New Accounts/Renewals/Terminations - India, Srilanka, Bangladesh
Maintain Databases Partner Contacts, PM Info and etc
Handle all inquiries and training Partner locator up-dates, Partner Center Login ID and PW

Training & Order Management
Ensure VAD & DVARs operational team is well trained to understand
Order compliance guidelines; implementation of Std PO checklist
SS & BSR orders (tools for placing orders)
Address export compliance requirements & maintain NC at 0 PERCENT at QE

Arrange documents from customer (EUS & LOA) required to be reviewed by legal
Effective use of support offered AKN, chat, tollfree #, web services etc
Understand GFP, spiff, flash offers, SKU and pricing to assist on queries
QE activities Order Tracking, reporting, recon etc, and discuss issues and suggestions
Operation calls with Partners & Internal CS team M1 of QTR
RMA review, obtain approval, tracking and ensure policy compliance
Direct orders inquiry, quotation and order processing
M&E Production Management (shotgun) & other direct customers
Asset Report from CLEAR with customer details
Authorization letters in case of tenders & assist on License activation & registration queries

Communication Drive effective communication with Channel Partners
Education on new initiates & issues, Subscriptions & M2S etc
PO cut-off on Promos, regular orders and Adsk expectations
Quarter end AUV/ Value forecast

Referral & Lead

Lead administration on both Referral Program as well as other leads

Program Support

Support manager on events & VAR onboarding

Minimum Qualifications
3 years channel program experience in IT industry
Experience working with other regions or global teams
Good Business acumen
Detail oriented person
Strong communications skills
Team player with great passion

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 01st Feb 2020

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