• C0RP0RATE -BANK IS HIR1NG FRESHER- Net-PH0NE BANK1NG Jobs in Mumbai,India - 23832366

  • Hy Fly Consultancy
  • Save Job
  • 1 - 6 Years
  • Posted : above 1 month

Job Description:

Customer Service Officer with Leading Private Bank Payroll-Thane

 

Hiring For Phone Banking Officer with Leading Private Sector Bank 

Location Thane

Designation Phone Banking Officer

 

Grade Assistant Manager

Process Voice process (Inbound / Outbound)

Shift Females - Day Shift

Males - Day shift (Rotational)

Salary 

Freshers 170 LPA 

Experienced upto 3 LPA (Depending on last drawn salary & interview performance)

Job role 

1 Handling Customer Queries and Providing Information as per Defined Standards

2 Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems

3 Follow Up On Escalations and Closing Them

4 Educating Customers About Banks other Products and Services

5 Generating Leads and Passing Them to Concerned Department

6 Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement

7 Educating Customers About Channel Migration

8 Improve Efficiency as per Interactions and Feedback Received

9 Updating Product and Processes in Data bank

10Achieving set targets for the company

Eligibility Criteria 

-Should be a Graduate

-Should Have Good Communication skills in English

-Should be Flexible with Shifts

-Should be interested working in a banking sector

Benefits 

-Will be on the direct Payroll of Bank

-Each and every bank holidays will be given

-Can apply for Internal job posting

 

 

 

If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

8169642494 - Simran

 

Or email your resume  with subject Line Phone Banking Officer - Bank Payroll

Hy Fly Consultancy

Free Placement / No Registration Charge

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry :
  • Any Process - Both B
  • Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financi
    Role :
  • Salary : Rs 1.80 - 3.80 Lacs p.a.
    Deadline : 15th Apr 2020

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