• Business Systems Excellence IT Manager Jobs in United States Of America - 23844560

  • Caterpillar Power India Pvt Ltd
  • United States Of America, Usa
  • Save Job
  • 13 - 16 Years
  • Posted : 26 days ago

Job Description:

Business Systems Excellence IT Manager - ( Job Number 190008F1 )

At Caterpillar, were working to help our customers build a better world We wouldnt be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done This is your chance to help us make progress possible around the world for our customers, for growing communities and for every member of our team We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as an Business Systems Excellence IT Manager

Product Support and Logistics Division

Were committed to our customers, who build a better world with our products, services and solutions We understand and show the value of why they should always choose us Were exploring new ideas and opportunities innovating to discover the breakthroughs necessary for tomorrows growth

And we are one team creating and delivering world-class components and solutions superior to the competition

Logistics Information Services seeks one talented, highly motivated IT professional to fill a critical role as the Business Systems Excellence IT Manager for the Caterpillar Product Support & Logistics Division (PSLD) This role serves as a strategic partner to our Caterpillar Aftermarket Parts Distribution Division Bring your passion for technology and your business acumen to inspire teams to deliver technical solutions for business growth

Caterpillar customers and their equipment are hard at work in every corner of the globe, and they cant afford to slow down or stop They need our machines, engines and parts to do the worlds work Thats what our PSLD team makes possibleusing the latest digital, analytics and data forecasting tools to move material where it needs to be, when it needs to be there Want to join this process-driven, results-oriented group

As the Business Systems Excellence IT Manager, you will lead a global team of approximately 150 IT professionals, comprised of IT Managers, IT Architects, Business Analysts and Software Developers based in US (Morton-IL), India (Bangalore) and Europe (Belgium) You will be the IT Product Owner of the Aftermarket Parts IT Portfolio, which includes various applications, including our global SAP Service Parts Management (SPM) solution and warehouse automation systems As the IT Product Owner and strategic partner to the business, you will develop and drive the IT strategic roadmap You will partner with senior business leaders in Parts Distribution globally to identify opportunities to promote leading industry practices, business transformation, and streamline and drive business process improvements You will stay current on the latest technologies and advise the executive team on how best to leverage technology to deliver maximum value to the business

Primary job duties include, include, but are not limited to

Collaborate with senior business stakeholders to determine business priorities, roadmap development, and manage delivery expectations Build proactive, responsive relationships with the business to ensure alignment of business objectives with technology solutions
Work with business partners to understand current and future business needs and capture business requirements for enabling technology solutions
Oversee the Aftermarket Parts System IT Portfolio, including the SAP-SPM solution and warehouse automation systems
Work with solution architects to support project recommendations covering scope, resources, approach, solution options, risk/assumptions and oversight of blueprint, design and implementation of quality solutions
Develop a high performing IT team with the necessary capabilities to ensure quality solutions in the most cost effective and efficient manner
Provide thought leadership on IT strategies
Drive continuous improvement in IT service levels and reduce the rate of daily incidents
Ensure the existing IT landscape meets defined benchmarks (Quality, Velocity, Cost)
Manage IT vendor relationships (internal & external)
Develop and manage an IT budget of approximately $20 M

Basic Qualifications

Bachelors degree (or equivalent international degree) from an accredited university
13 years of progressively complex IT experience
5 years experience with SAP systems
Strong client / customer focus and ability to lead development and implementation of multi-year IT roadmap, including effectively managing staff, budgets, and initiatives
Business process expertise in one or more of the following supply chain management, parts warehousing and distribution, dealer processes applications
Familiarity with IT operations and processes including but not limited to application development / support, infrastructure implementations, IT consolidations, and support
Proven ability to motivate diverse teams and effectively collaborate across organizational boundaries with strong global and enterprise mindset
Strong customer service, conflict resolution, and negotiation skills
Flexibility to travel

Top candidates will also have the following skills, experience, and traits

Proven ability as a leader of leaders, managing a diverse global team and ability to deliver significant business unit results with a focus on culture
Expertise in SAP, especially Service Parts Management functions (EWM, CRM, ECC modules, for example)
Strong business acumen in warehousing and distribution
Proven ability to work with and influence senior managers from diverse functions
Strategic thinker with a high level of energy and enthusiasm
Previous experience as a Portfolio / Program / Project manager (or 6 Sigma Black Belt)
Familiarity with Organizational Change Management and ability to apply the concepts
An entrepreneurial spirit with a desire to further develop business knowledge
Strong analytical and decision-making skills that foster creative solutions
Effective oral and written communications skills

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas However, as a global company, Caterpillar offers many job opportunities outside of the US which can be found through our employment website wwwCaterpillarcom/careers

Relocation assistance is available for this position

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : ERP/CRM
Salary : As per Industry Standards
Deadline : 18th Apr 2020

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