• Business Systems Analyst Jobs in Noida,India - 25667877

  • Kronos Systems India Pvt Ltd
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:


The IT organization is seeking to add a Salesforce Business Systems Analyst with specific focus on Salesforce Sales Cloud The ideal candidate has extensive experience with customer relationship management (CRM) processes and the Salesforce platform The business analyst must balance strong written and verbal communication skills will system expertise and best practices

As key member of the dedicated CRM IT Service Team, the Business Systems Analyst will have the following responsibilities

Support the existing Salesforce Sales Cloud implementation, working on production support, small to medium enhancements and large, strategic projects
Build and maintain relationships with corporate and regional stakeholders, analyzing and understanding functional requirements, process transformation, best practices, cross-functional needs and system capabilities
Employ a variety of approaches to collecting and documenting business, functional and user requirements such as leading workshops, writing use cases, creating context diagrams, performing stakeholder analysis, etc
Collaborate regularly with other Business Analysts on cross-functional requests and solutions
Support Project Managers planning, execution and management of project deliverables and risks
Work together with Technical staff to develop development and integration requirements along with custom extensions or functionality to existing business applications when needed
Work closely with QA analysts, Developers and may perform functional, regression, unit, functional and user acceptance testing


Minimum of 2 years of experience in business systems analysis
3-5 years of global CRM experience, including understanding of the following processes marketing, lead generation and management, contact management, account management, sales processes, etc
3 years of Salesforcecom experience including Sales Cloud
Good knowledge of SF Lightning platform and its capabilities
Strong understanding of Salesforce capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders
Strong organizational and analytical skills with attention to detail
Excellent written and verbal skills
Ability to accept and manage changing priorities and address issues quickly and professionally
Strong preference towards experience with cloud-based software solutions
Certified Salesforcecom Administrator (ADM-201)
Sales Cloud Consultant Certification is a plus
Experience with ServiceNow or a similar ITSM tool is a plus

Corporate overview

Youre empowered when youre a Kronite

Want to be part of an elite group of highly skilled professionals We think our employees are a special group of talented, energetic, and innovative people And for that reason, we refer to ourselves as Kronites Kronites care about more than just work We recognize the need to maintain a healthy work-life balance to live inspired In fact, its expected! Youll soon learn that we take work and fun seriously No matter what position you hold at Kronos, youre a Kronite And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond Want to learn more about our culture Follow us on Twitter work4kronos #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions Kronos industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes Tens of thousands of organizations including half of the Fortune 1000 - and more than 40 million people in over 100 countries use Kronos every day

EEO Statement

Kronos is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law

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Kronos participates in E-Verify View the E-Verify posters here

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareerskronoscom or please call 1 (978) 250 9800

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 14th Jul 2020

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