Job Description:

Business Change Management - TM Req # 190063798

Location Mumbai, MH, IN

Job Category Investment Banking

The Role

The CIB Business Change Management (BCM) function provides a range of services to support the JP Morgan CIB business globally The primary function of the group is onboarding and off boarding of users within CIB, and partnering with a number of teams globally to ensure the necessary requests raised are completely in a timely manner The team also manages and oversees a number of additional processes and validation exercises


Raising of requests in mainstream internal systems (EURC, IBID, Ariba etc) to achieve on/off boarding and ad hoc requirements for CIB employees within SLA

Monitoring and chasing requests to ensure timely completion based on deadlines/urgency/escalations

Creation and maintenance of on/off boarding and ad hoc process dependent requirements eg manuals, templates, audit tracking tasks etc

Management and execution of additional validation/control processes as per documented SOPs

Execution of additional projects to increase scope, controls, efficiencies and productivity


High attention to detail while multi tasking and working to target volumes

Strict SOP adherence and ability to manage ongoing periodic deliverables in addition to daily processing volumes

Demonstrated control/process improvement focus

Strong communication skills, both verbal and written an ability to articulate clearly, logically and succinctly

Able to work effectively under pressure and in a rapidly changing environment in order to meet deadlines

Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required


Bachelors degree (or equivalent experience)

Proficiency in Excel, Powerpoint, Word

Comprehensive training will be provided on the Business Change Management responsibilities, infrastructure and procedures On an ongoing basis, a flexible and adaptable approach to the role will be required as the operations hub is established and built-out

VBA/Macro skills will be an added advantage but not essential

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : Engg. project Mgmt./site Engg./Civil Engg.
Role : Civil
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

JPMorgan Chase & Coarfix

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd Protection Status