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Job Description:

BA ( PMO) Swiggy s Customer Loyalty Program
Responsibilities
Developing an all-round understanding of the program s objectives and be on top of data and trends to drive recommendations, leading to fulfilling the objectives of the program
Developing new cross-functional efforts to support the strategic direction of the SUPER program
Individually interface with associated internal stakeholders to align and drive agenda points to propel the program s success
Figure out win-wins with each of the stakeholders to ensure timely delivery of projects, offerings
Employ best-practices of program management to break down initiatives into short-term and long-term goals
Producing accurate and timely reporting of program status throughout its life-cycle; proactively highlight red-flags and ensure resolution
Developing evaluation methods to assess the success of initiatives being undertaken
Obsess about customer experience and suggest iterative measures to delight customers
Preferred Candidate
1-2 years of work experience in Loyalty or subscription programs / Program Management / Cross-functional role
BE/ BTech from a premium institute preferred
Inherent drive to learn across areas; resourcefulness
Ability to own work-streams end to end ie from conceptualization to closure, leveraging internal resources to get things done
Should be proficient in using Excel, Powerpoint Basic level of SQL querying and database understanding would be a strong plus

Profile Summary:

Employment Type : Full Time
Industry : Consumer Durables / Electronics
Salary : Not Disclosed
Deadline : 08th Apr 2020

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