• Business Analyst - Production Support Jobs in Chennai,India

  • Anbiya Technologies Pvt Ltd

Job Description:

We have an excellent opening of Production Support in Chennai/ Hyderabad for a Reputed Organization

Looking for a candidate who can join in 30 days

Total Exp 2 - 5 years

Mode Of Hiring Permanent

Location Chennai/Hyderabad

Notice 30 Days

JD

Business Analyst; SDLC/Agile, Kanban, TDD, Scrum

Candidate should be having 2+ years of experience in networking with below mentioned skill set Should be self driven and quick learner, good team player and willing to work in night shifts

Project Overview

ITCC is part of a provisioning system that handles the fallout management This team provides real time support to the technicians by helping them to overcome the challenges that surfaces while providing service at customer premises, thereby increasing the customer satisfaction

Roles and Responsibilities

- Experience working in a highly efficient environment supporting User / Customer tickets

- Ability to handle and respond to escalations in a timely manner

- Commit to and meet specific targets every day wrt resolving tickets

- Advanced skills within a professional discipline and general knowledge of other areas

- Requires independent thinking and curiosity to learn every day

- Demands full use and application of principles, theories, concepts and technologies

Profile Summary:

Employment Type : Full Time
Functional Area : Other
Salary : Not Mentioned
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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