Job Description:

Job Title/Designation Business Analyst - Merchant Services

- Operational support to the new merchants being on boarded by company as well as play a client servicing role to drive throughput of existing merchants that are live

Job Functions

- Understanding detailed requirements from clients and translating requirements into system/product requirements

- Meeting with client onsite and understanding the current process and provide a solution to the business

- Creating workflows, flowcharts, specifications diagrams and business requirement document

- Coordinating with technology teams explaining the requirements and getting deliverable timelines to be shared with the clients

- Timely project updates to all the stakeholders including internal and external entities

- Follow-ups with clients on implementation and go live

- Delivery to client as per expected timeliness

- Conducting demos and product workshop sessions for clients

- Providing all solutions of company to the client and making them live

- Handhold the clients where required

Desired Candidate Profile

- Ready for travel

- A business analyst with IT background

- Adept at client requirement gathering and logical workflow design

- Understanding of APIs and use of the same

- HTML/PHP knowledge will be a bonus

- Ability to act as a bridge between client and internal technology team

Qualifications/Requirements

- Ideally, candidate who has worked in a payment gateway company or a bank (alternate channels) in a similar profile

Candidate Profile

- Ready for travel

- A business analyst with IT background

- Adept at client requirement gathering and logical workflow design

- Understanding of APIs and use of the same

- HTML/PHP knowledge will be a bonus

- Ability to act as a bridge between client and internal technology team

Experience 3 to 8 years

Locations Mumbai

Annual CTC Rupees 5,00,000 to 10,00,000

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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