Job Description:

Job Title Business Analyst (IT)

Qualification B Tech(CS)/BE/MBA / MSc /MTech Computer Application Diploma with minimum 6 years of working experience with Pharmaceutical / Life science

Total Experience 9-12 years

Technical Skills

Ability to elicit IT requirements from business users and manage multiple priorities and expectations from cross-functional stakeholders
Strong customer orientation skill for business user engagement and support
Understanding of business functions to analyze and propose technical strategies for the business (CRO industry / Pharmaceutical R&D)
Ability to assess benefits, risks, and costs of IT initiatives
Strong understanding of business value and expertise in calculating ROI (Return on Investment) for IT initiatives
Describe and document critical cross-functional process flows Applies business process re-engineering techniques and methods in analyzing process flow and accountability charts and create a business proposal for deployment of solution
Hands on experience on enterprise productivity tools (Excel, Project, PowerPoint, Visio)
Business case modelling, data analysis, financial management skills
Must have an experience of leading enterprise programs / large projects and teams as part of earlier roles
Experience in vendor management, contract and SLA management desirable
Relevant certifications preferred, such as CBA / CBAP / CSBA / PMP / Prince 2
Ability to prepare business process flow charts and knowledge on requirements management tools preferred (like Swim Lane Diagram)

Other Skills

Excellent written and communication skills, business reporting, problem solving and analytical skills
Excellent team collaboration skills, ability to lead and motivate cross-functional teams

Roles and Responsibilities

Gaining insight into the business requirements and having good knowledge of customer outcomes is essential to develop a strong business relationship with customers
Responsible for documenting the BRDs and suggesting technology solutions for solving Business problems
Assesses the needs of primary business functions and suggest technical solution for business functions and implements action plans to improve ongoing business performance to minimize day-to-day disruption of operations
Sets an expectation for and reviews management and key stakeholder reports Assesses validity of business strategy recommendations against trend data
To provide focused and dedicated business-oriented IT improvements for the core projects across the individual Business
Work with architects to understand new technology trends and forecast future IT infrastructure requirements
To create & maintain an existing services catalogue offered by the organization
To formulate, agree upon and maintain an appropriate SLM structure for the organization, to include, eg, SLA structure (eg Service based, Customer based or multi-level), OLAs within the organization
To accommodate any existing Service Improvement Plans within the SLM process
To negotiate, agree and maintain the Operational Level Agreements with the Supplier
To negotiate and agree supplier any Service Level Requirements for any proposed new/developing services
Coordinate with team to manage enterprise application performance and availability to the business users
Understand how organizations function to meet objectives and achieve goals
Define the capabilities required to provide products and services to external stakeholders to provide value to the organization
Understanding of business processes and how solutions are deployed to operate business functions efficiently and effectively
To analyze and review service performance against the SLAs and OLAs
BRMs for dedicated centers will have additional responsibilities of Application support

Location Bangalore

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Healthcare, Biotechnology/Pharmaceutical/Medicine
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Company
Syngene International Ltdarfix

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