• Business Analyst , Cloud Operations Jobs in Romania - 25085894

  • ORACLE
  • Romania

Job Description:

Business Analyst, Cloud Operations - 19000N21

Preferred Qualifications

Oracle Applications Labs (OAL) runs the Oracle software that runs Oracle OAL is responsible for implementing, running, and improving nearly all of Oracles Enterprise On-Premise and Cloud Applications Join us! SaaS Provisioning Operations team is looking for passionate, innovative, and talented team players who put customer success above everything, we provide the Accelerated Provisioning Resolution to achieve the Accelerated Activation Experience for Oracles SaaS customers The team oversees the manual and automated provisioning processes and is the business owner of provisioning automation for SaaS services The team drives the centralization of provisioning processes across all SaaS services, including new SaaS services through acquisition

Responsibilities

Operational ownership of provisioning for all Oracle SaaS offerings

Receive provisioning requests, validate their content and coordinate the provisioning of Oracles Cloud Services

Follow the progression of provisioning orders and send appropriate notifications when the work is complete

Partner with business counterpart to drive swift resolution of provisioning issues among all technical teams supporting the Cloud Framework

Build and enhance automated end-to-end monitoring/smart alerting to reduce the provisioning cycle time

Work with SaaS Product strategy teams, Development release teams and all the Oracle Cloud Framework solution teams to improve the provisioning experience across all SaaS products

Drive standard root cause analysis and defect/enhancement tracking across all technical teams & compliance tracking, influence new features in the Cloud Framework releases

Feedback to Quality Assurance to reduce release defects and regressions

Preferred Qualifications and Skills

MBA/BS/B Tech/BE/M Tech/MCA degree with 3 years of experience with a great academic background

Team player who can work well with team members in a collaborative environment

Successful candidates should demonstrate high attention to detail, problem solving and analytical skills, teamwork, verbal and written communication skills, excellent command of English and cheery helpfulness

Strong ability to solve operational problems, with ability to identify and automate common routines

Dedicated team player, and excellent communication skills

Good Knowledge on Incidents/Request and Change Management process

Raise bugs and work with different technical teams in analyzing and following up on the issues

High degree of professionalism and integrity

Prior knowledge on the quoting, ordering, billing, cloud provisioning solution application is a plus

The ability to keep cool under pressure is a must for this job

Technical operations for support role Act as L1 support

Experience with cloud products and cloud infrastructure

Prior provisioning process experience is a plus point

Any other knowledge in any technology like SQL/Java/Web Technology is a big plus point

Position requires to work on public holidays and will have a weekly offs different from Saturday and Sundays

Detailed Description and Job Requirements

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives Provides business practices and processes Develops, communicates, and trains the organization on business practices and processes

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives Provide updates to management regarding budget to actual, informing them of deviations and opportunities Provide management with economic impact and compliance issues surrounding key business decisions and/or deals Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance Drive implementation of new processes and procedures

Job duties are varied and complex utilizing independent judgment May have project lead role Attention to detail critical Ability to collect, organize, and display data in spreadsheet format Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected For this, relationship management skills strongly desired Strong written and verbal communication skills to interact with management and possible clients desired 5 plus years relevant work experience

As part of Oracles employment process candidates will be required to successfully complete a pre-employment screening process This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Job Information Technology

Location RO-RO,Romania-Bucharest

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th May 2020

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