• Bulk Hiring - Bank Payroll -Phone Banking Officer - Sal 29000 Jobs in Mumbai,India

  • HY FLY CONSULTANCY

Job Description:

5 Daysworking Day Shift Inbound Process - Not a BPO - Only Bank Payroll JobsCall

 

 

 

Hy Fly Consultancy

Free Placment /No Charges

Job Location - Andheri -JB Nagar - Chandivali - Amboli/ Malad/ Goregoan / Mulund / Thane Wagle Estate -Khopat Road /Thane -Pokhran Road/ Vashi /Belapur/Airoli / Mahape(MBP)

 

Job DesignationPhone Banking Officer

This is permanent job on roles of the Banking Industry with fixed salary + high incentives

Be part of fastest growing digital sales channel in financial services industry

Must be excellent communication skills Verbal & Written

Good listening skills and strong communication abilities

Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts

To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customers satisfaction

To identify and convert the opportunities for cross selling (banking product) on customers call

Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues

Complete the logs specified by the process (End-of-day target)

Adherence to Information Security norms & quality process norms

To be aware of and comply with any updates about the process

Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

Candidate Desire Profile

Must be excellent communication skills Verbal & Written

Good listening skills and strong communication abilities

Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts

Age should be 20-26 years only

Be Confident and willing to learn with a flair for knowledge Possess an upbeat, positive can-do attitude & works with integrity

Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers, managers & customers

Team player Candidate must be able to work effectively with all levels of the organization

Salary Package

Annual CTC  plus performance based high Incentives

Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy)

Education Qualification

Minimum Graduate with any stream Or

Post Graduate with any stream

Job LocationsThane-West (Maharashtra)

Position-Virtual Relationship manager

 

5 days working

Fixed timing- 930 AM to 630 PM

 

Location- Thane khopat

Job profile-

To exclusively handle Wealth/Privy outbound calls- schedule equivalent experience profiles from other competitors

Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets

This skill will also do cross sales with assigned customer based mapped to them

Measure of outcomes Service Level, Service Quality and Sales

Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

Bank Payroll Day Shift Jobs in Mumbai, Navi Mumbai & Thane

Phone Banking / Internet Banking Department


  •                 Inbound Phone Banking Officer & Outbound Phone Banking Officer

  •                 Receive Calls of the Existing Bank Customers - Solve their banking related queries on                 calls




  • (related to home loans, personal loans, credit card payments, demat account, savings account, current account transactions etc)


  •                 Make calls to the Existing Bank Customers - Give them reminders for the EMI / Payment                 against Credit Cards due in near future




  • (Explain them the loss or ill-effects of not making the payments on time & make sure that they soon makes the payment & do not become a defaulter Follow up with them till they make the payments)

     

    Work from Monday to Saturday ( Sunday Fixed off / Alternate Staurday Working & Other Bank Holidays Provided)

    It is not a Field Job or Sales or Marketing job

    Employees will work on the payroll of Banks directly & will work in the premises of the Bank itself - ie the HO wher the phone banking department operates in Mumbai, Navi Mumbai & Thane

    Candidates may share their CVs or directly call us / sms / whats app us on 8080126356-Pooja

    Email your resune on with subject line Phone Banking Officer

     

    Hy Fly Consultancy

    Free Jobs /No Registration 

    Please suggest referneces to friends in need of job or share their details with us

     

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Any Process - Both BPO Type,Voice Process - Both BPO Ty
    Salary : Rs 1.70 - 3.65 Lacs p.a.
    Deadline : 18th Mar 2020

    Key Skills:

    Company Profile:

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