• Branch Operations Manager Jobs in Bangalore,India - 25112110

  • RGF Professional Recruitment India

Job Description:

Branch Operations Manager Job Opportunity | RGF Professional Recruitment India JO- 190917- 201066 Company overview

The most admired in- the- home entertainment , education and interactive services company that creates radical social transformation , and delights and empowers customers

Today , we are closer than ever to realising it Based in Bangalore , we serve a number of cities and towns in Karnataka , Andhra Pradesh , Telangana , Tamil Nadu and Delhi We are one of the country s most renowned cable and broadband company , bringing state- of the art services to nearly 2 million happy homes

Fibernet (Internet over Fiber Optics)
Digital TV
HDTV

Job description

Job Description Operations Analyst - Bank Ops

The role would offer an opportunity to work on payment related initiatives with leading banks , financial and national institutions
Be a champ and work closely with external stakeholders include partner banks and payment gateways
Responsible for handling day to day business operations with external and internal stakeholders
Identifying areas of operations that require technological intervention and coordinating with stakeholders for implementation of technical solutions
Responsible for management of business reporting and any ad hoc reporting required from time to time Proficient knowledge of Excel is must
Help develop and nurture relationships with payment players
Strongly focused on execution
Customer first attitude; always on toes to lessen pain points of customers
Monitoring transaction success rates and regularly analysing data to bring about enhancements in products as well as improvement in processes and success rates
Co- ordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to the customers
Maintaining Bank , PG and Network relations in resolving Ad- hoc issues and improving existing operational processes
Addressing internal queries , data

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Profile Summary:

Employment Type : Full Time
Industry : Recruitment Services
Salary : Not Disclosed
Deadline : 16th May 2020

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