• Branch Manager Branch Banking Jobs in Delhi,India - 25671602

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  • 6 - 7 Years
  • Posted : above 1 month

Job Description:

Branch Manager Branch Banking - 29799


Basic Information

Position Title

Branch Manager ( HEAD)








Retail Branch Banking



Organizational Relationships

Position Reporting to

Cluster Manager (CM)

Direct Reports if any


Indirect Reports if any ( total number)

Regional Manager ( RM)

Job Purpose


Graduate, Preferably Post Graduate

Relevant Experience

6-7 years of Banking experience

Functional Competencies

Selling skills, Negotiation Skills, Team Handling

Behavioural Competencies

Job Responsibilities

Financial Responsibilities

Devise action plan for the Branch and ensure that Liabilities business -(Book size of CASA, yield, fee based income and Business quality) targets for the Branch is met

Effectively manage the sales and service environment of a branch

Actively Identify and establish the business relationship with Retail customer in the Area of function

Strategic Sales direction for cross sell and Sales Planning for the Area of function and Monitoring and Improving Sales productivity

Responsible for undertaking various sales campaign / promotions in the Area of function

Customer centric approach and Deepening the customer relationships

Support an environment that promotes providing a level of care that makes customers feel welcomed, significant and engaged

Non Financial Responsibilities

Coordinate with BOSM and Team Leaders for developing Business

Supervise the day to day functions of the branch including Vault, drawer and ATM balancing ,Overseeing teller and customer service duties, Assisting with customers transactions


Recommend the matter to next level (CM/RM)) for the cases beyond DOP of BM

Be knowledgeable about all Bank products ( Retail & Asset ) and Provide guidance and support for new product launches

Ensure Business Turn Around Time (TAT) superior to competition inline with the standards laid down for the Bank

Monitoring and controlling cost of acquisition of local Sales Channel/FOS, Branch expenditures, Manage Branch Administration

Ensure ethical practices in acquisition and servicing

Monitor performance of branch on a weekly basis viz in terms of business targets achieved

Proactively seeks solutions that benefit the customer and the Bank

People Management

Manpower planning for Branch staff and performance appraisal,

Develop alternative channels for CASA business sourcing

Ensure full team is committed and customer focused in their approach,

Achieve high employee satisfaction and retention of good performers and Manage attritions through motivation and job satisfaction

Identify and carry out all actions/activities related to business growth

Train the Branch staff at periodic intervals in New products, features and competition

Assist in devising and implementing a customer acquisition and retention programme

Compliance & Risk Responsibilities

Adhere to regulatory compliance and banks policies and procedures , Banks code of conduct and Ensure to comply all

Liaoning and Co-ordination with regulatory bodies and other related organizations

Address critical issues and potential conflicts in a candid and timely manner

Key Responsibility

Responsible for heading a retail banking branch with responsibility for efficient operations, customer service and marketing for all retail banking products Also oversees daily operation in the branch and ensures that service quality standards are maintained

Achieving Business targets in terms of Book size, Yield, Fee-based income and customer quality for the functional area Leading the team of the Branch to achieve the Profit targets

Improve efficiency and productivity of Staff, Turn-Around-Time, etc of the Branch

Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions

Key Interactions



Documented By

Job Branch Manager Branch Banking

Primary Location Delhi_Region_DL-DL-1-Delhi_Karol Bagh

Organization Liabilities Sales

Schedule Full-time

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Banks/Insurance/Financial Services
Role : Banking -General
Salary : As per Industry Standards
Deadline : 15th Jul 2020

Key Skills:

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