• Other Andhra Pradesh
  • Save Job
  • 7 - 8 Years
  • Posted : above 1 month

Job Description:

Key functions will be
Profitability Management - Maintaining & optimizing profitability for the branch
Target setting & management Monitoring branch targets in numbers & volumes
Portfolio quality management - through superior underwriting, working closely with collections
Cost management managing all branch operating costs including cost of acquisition, operations etc
People management Motivating team, handling HR & administration function of the branch
Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues , Business
Achieve contributed value targets set for the branch
Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
Provide superior customer experience
Manage TAT s on credit & processing
Minimize pre & post disbursal discrepancies
Monitoring Performance
Monitoring Branch performance in terms of key drivers ie
- Contributed Value Volumes / Profitability / Expenses / Losses
- Employee Retention
- Employee Productivity
- Customer experience
Monitor individual performance of each employee, continuously work to maximize productivity
People Management
Motivate and develop branch team
Drive branch team to excel
Manage and mentor the team and keep attrition of branch staff low
Conduct regular meeting with branch staff
Provide open and honest feedback and ask for feedback

Profile Summary:

Employment Type : Full Time
Industry : NBFC ( Non Banking Financial Services )
Salary : Not Disclosed
Deadline : 17th Feb 2020

Key Skills:

Company Profile:

HDB Financial Services Limited
HDB Financial Services (HDBFS) is a leading Non-Banking Financial Company (NBFC) that caters to the growing needs of an Aspirational India, serving both Retail & Commercial ClientsIncorporated in 2007, we are a well-established business with strong capitalization HDBFS is accredited with CARE AAA & CRISIL AAA ratings for its long-term debt & Bank facilities and an A1+ rating for its short-term debt & commercial papers, making it a strong and reliable financial institutionOur lines of business include Lending and BPO Services

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