• Branch Experience Manager Jobs in United States Of America

  • Baxter India Pvt Ltd
  • United States Of America, Usa

Job Description:

From a humble beginning at Baxter Healthcare, to one of the nations Top 100 credit unions, BCU continues to grow Serving almost 250,000 members in the United States and Puerto Rico, our goal is to empower members to find financial freedom We are Here Today For Your Tomorrow meaning we are here for lifes journey and will offer members everything they need to experience a bright financial future

We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success We want your banking experience to be authentic and friendly, which is why our products let you bank in confidence, and our service gives you peace of mind

As a not-for-profit, BCU members are also owners, and we strive to make sure you always feel like one Our passion is empowering everyone to discover financial freedom All were missing is you! To learn more, visit https//wwwbcuorg/About-Us/Careers

The Branch Experience Manager is responsible for business development, operation, and overall results of the service center This role will have overarching responsibility for all aspects of the site focusing on value-driven consultations, financial well-being, and education to engage in the self-serve branch

Responsible for achieving service center goals and making appropriate action plans to correct deficient areas needing improvement

Responsible for managing relationship with site management team to ensure support and positive credit union positioning Actively and routinely communicate BCUs value proposition to site leadership to drive influential relationships and enhance participation

Create and manage the branch business plan, including initiatives to achieve production goals, brand awareness and member education

Responsible for resolving member concerns related to credit union matters

Responsible for branch production, including lending (consumer and mortgage) new member on-boarding, deposit growth, and digital services adoption

Support BCU branch strategy by actively educating members on self-service options

Identify and execute promotional activities to ensure goal achievement, including support of BCU-wide marketing campaigns

Responsible for understanding and monitoring compliance with credit union policies and operational procedures, and associated laws and regulations

Oversee branch security, audit integrity and risk management

Provide direction and coordination for high levels of communication and teamwork with other branches and departments to support the overall goals of the credit union

Successfully complete all required registrations and certifications as needed


College degree preferred

At least 2 years of management experience in a financial institution or retail sales Five or more years experience in a financial institution or retail sales position in a management role will substitute for degree

Strong sales skills, organizational ability and excellent written and verbal communications skills required

Must have an aptitude for digital technology

Must have strong presentation skills

Must be an energetic, self-motivated leader with outstanding initiative

Excellent detail orientation, time management, and follow-up skills required for working in a fast paced environment

Excellent PC skills, and use of Microsoft office products, ie word, excel, and power point

Must be results oriented and able to prioritize multiple tasks

Must be a person of high integrity who is dependable and professional at all times

BCU Shared Values We act with INTEGRITY We follow the golden rule without exception We display COURAGE in our convictions We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons We excel through COLLABORATION By working as one, sharing information and seeking solutions, we deliver exceptional outcomes We WOW our Members We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization

Life at BCU With a culture built off relationships and referrals, were committed to creating the best work environment possible From our casual dress code to flexible work arrangements, weve created a unique culture that supports a healthy work/life balance For this reason and more, BCU has been chosen as a Chicago Tribune Top 100 Workplace #LifeAtBCU

Equal Employment Opportunity
Baxter is an equal opportunity employer Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic

EEO is the Law
EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTAbaxtercom and let us know the nature of your request along with your contact information

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Healthcare
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Baxter India Pvt Ltdarfix

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