• BPO Voice/ Non-Voice Profile Hiring for Fresher/Exp@Chandigarh Jobs in Chandigarh,India - 24770552

  • Tech Mahindra Ltd
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Hiring For Tech Mahindra Flipkart Voice/ Swiggy Non-Voice Fresher/Exp both Can apply Salary Upto22k Chandigarh                                                                                                       

 

On the Spot Offer Letter

To Fix up the interview schedule (Pls fix your interview schedule before walk-in)

HR Connect Mustafa-9818031859

About Tech Mahindra

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise We are a USD 40 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List

We are part of the USD 169 billion Mahindra Group that employs more than 200,000 people in over 100 countries The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership



Tech Mahindra - Chandigarh is hiring for E-Commerce and Telecom Domain

Designation Customer Service Associate

Qualification Required Graduate / Post Graduate / Under-Graduate

Experience Required 0 - 2 Years

Skills Required Good Communication skills and basic computer knowledge

Job Roles & Responsibilities

1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken

3) Process orders, forms and applications

4) Follow up to ensure that appropriate actions were taken on customers requests

5) Refer unresolved customer grievances or special requests to designated departments for further investigation

Knowledge, Skills and Attitude

Should have very good convincing and selling skills

Should have good English communication skills

Graduate/PG/MBA will be preferred

Should be very confident and presentable

Fresher also welcome

Energy levels should be high

Qualification and Experience MBA/PG/Graduate

Compensation & Benefits Rs 15,000 - Rs 20000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview

ESIC, PF & Gratuity, as per applicable law Group Insurance, Cover

 

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Any Process - Domestic BPO Type, Any Process - Internat
Salary : Rs 0.90 - 0.95 Lacs p.a.
Deadline : 02nd May 2020

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