• Beauty Brand Supervisor-Metrocentre Jobs in United States Of America - 23827050

  • United States Of America, Usa

Job Description:

Beauty Brand Supervisor-Metrocentre

Brand Victorias Secret
LocationGateshead, England GB
Job Area Store Sales and Support Associate
Employment type Full-time


Reports to
Brand Manager

Purpose A Victorias Secret Brand
Supervisor owns the total customer experience, culture, and sales
performance of a single Victorias Secret business unit (Lingerie, PINK, and
Beauty) The Brand Supervisor has a
primary responsibility of delivering the individual brand story though bra
journey dominance, operational excellence, and product life cycles of assigned
business unit Additionally, The Brand
Supervisor supports coaching and developing Sales Associates to serve the
customer as their top priority


To perform this job effectively Brand Supervisors
must be able to perform all the responsibilities satisfactorily


Facilitates select sales associate onboarding
and training modules

Conducts 60/90 day touchbases for all newly
hired sales associates on assigned team

Schedules and leads associate observations

Identifies personal successor and co-creates
individual development plans

Tracks attendance of assigned team

Leads and demonstrates the company values and L
Brands Way behaviors within the store at all times


Executes business unit initiatives and
strategies (Sales Education, Launches, Events, Brand Promotions, and Product

Sets direction for Best at Bras culture of
business unit Personally demonstrates
and provides coaching to assigned team through bra journey execution, fitting
room observations and building customer loyalty

Owns the overall appearance and presentation of
merchandising strategies of the business unit by executing brand guide
planning, mapping, and execution

Develops short term sell thru strategies with
use of visual merchandising filters

Maintains the updates floor plan and fixture
block leveraging the Digital brand guide and fixture database

Gains business insight and takes action by
reviewing business unit results daily, weekly, monthly and linking behaviors to

Takes initiative to understand the business unit
and offer solutions on how the store can drive sales growth

Leads the entire sales floor while assigned to
the role of Customer Sales Lead (CSL) and ensures the team is delivering the
best buying environment for the customer Owns 6-8 segments per week

Spends 6-8 non-csl segments a week in business
unit coaching sales associates, demonstrating selling behaviors, and providing
feedback to CSL on customer experience

Has knowledge of all responsibilities of the
Sales Associate and Sales Specialist role and is able to supervise and engage
with the customer concurrently in order to deliver a best-in-class customer

Reinforcing store strategies to reduce shrink
and build personal capabilities in, asset protection


Communicates with ASM and Brand Manager to
ensure proper scheduling for all aspect of the business unit

Works with SM and ASM to determine payroll

Completes monthly associate availability
check-ins with assigned team to ensure availability meets business and
associate needs

Collaborates with peer Brand Supervisors to
ensure seamless communications and execution of overall store results

Executes and/or directs product lifecycle
activities during open hours of assigned business unit to drive merchandise

Executes store opening and closing procedures
and recovery

Follows Calendar of Assumption of role with


Sales Growth (Likes)

Payroll PERCENT to plan



/FS Growth

Sales Goals


Stores Loyalty Programs Email Capture Rate

Internal Promotions


Previous supervisory experience preferred
Demonstrates business acumen with strong analytical skills
Proven time management, prioritization and organisational skills
Demonstrates ability to accurately observe and provide feedback
Previous visual merchandising experience preferred
Demonstrates ability to improve customer satisfaction and drive customer loyalty
Proven ability to effectively delegate, follow up and communicate with all levels of the organisation
Ability to stretch, bend and lift moderate weight
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Retailing
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 14th Apr 2020

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