• Bank Payroll-Captive Contact Center Executive Salary up 29K Jobs in Mumbai,India

  • HY FLY CONSULTANCY
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  • 3 - 8 Years
  • Posted : above 1 month

Job Description:

We are hiring for Phone Banking Officer for leading bank for Mumbai Location

Profile - Phone Banking Executive

Experience - Min 2 years Outbound/Telesales experience

Experience - 2 years in outbound / TeleSales

Grade Offered -M2 (Deputy Manager)

Shifts - Flexible to work 9 hours shift (930 to 630 PM Fixed shift )

Two weekly offs with one Fixed Sunday off and other rotational off

Location - Navi Mumbai, Thane

To exclusively handle Wealth/Privy o calls- schedule equivalent experience profiles from

other competitors

Measure of outcomes NPS, Service Level, Service Quality

Non Banking Candidates Can also Apply

Immediate Joining!

Approach

 

 


  • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors
    Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets
    This skill will also do sales with assigned customer based mapped to them
    Measure of outcomes NPS, Service Level, Service Quality and Sales
    Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
    Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues
    Complete the logs specified by the process (End-of-day target)
    Adherence to Information Security norms & quality process norms
    To be aware of and comply with any updates about the process
    Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
     
    Job Requirement
    Should be a least graduate
    Better soft skills conversational skills and English versant 





  •  

     

    CAPTIVE CONTACT CENTER PHONE BANKING OFFICER(INBOUND VOICE PROCESS)

    PROCESSPHONE BANKING OFFICER (INBOUND VOICE PROCESS)

    LOCATION GOREGAON (MUMBAI)

    • Any Graduate Fresher can apply

     • Sal upto 30K Inhand

     • Lucrative amount of incentives you can earn

     • Day shifts only

     • 2 days offs

     • Customer Service Incentives + Upselling Incentives

     


  • GRADUATE FRESHER OR EXPERIENCE/ POST GRADUATE FRESHER OR EXPERIENCE CAN ALSO APPLY

  •  AGE LIMIT30 YRS




  •  

    Urgent Opening in Bank on Bank Payroll!

    Looking for Passionate People who are good at servicing customers bank account and then Value add to their account

    Pofile Personal Banker

    Location Andheri

    Fresher Graduates are welcome

    Salary upto 30 k

    JD

    > Handling Inbound calls/ Making Outbound calls to alloted privilege customers

    > Resolving Customers query for their Saving account, Demat Account etc

    > Proactive Updates to customers on their investment opportunities in Mutual Funds, Fixed Deposits, Stock acquisitions, Insurance opportunities etc

    Requirement

    > Excellent English communication required

    > Good Convincing Skills

    > Graduation Compulsory

    USP

    > Leading Bank

    > On Bank Payrole

    > Pick up & drop facility provided till nearest station (Coming & Going)

    If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    7738522154 - Priya

     

    Or email your resume onwith subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy

    Free Placement / No Registration Charge










    Mumbai

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Voice Process - Both BPO Type,Banking -General
    Salary : Rs 1.25 - 4.40 Lacs p.a.
    Deadline : 07th Mar 2020

    Key Skills:

    Company Profile:

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