• Bank Ltd | Virtual Relationship Manager Branch Banking-SAL 28K Jobs in Mumbai,India - 25074884

  • HY FLY CONSULTANCY

Job Description:

Job Designation Virtual Relationship Manager

Job Grade Deputy Manager-M2

This is permanent job on roles of the Kotak Mahindra Bank Ltd with fixed salary + high incentives

Be part of fastest growing digital sales channel in financial services industry

Must be Experience

 


  • Candidate must be carrying at least 10 year to 50 year experience in sales with Banking or BFSI sectors

  • Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply







  • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors

  • Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc

  • This skill will also do sales with assigned customer based mapped to them

  • Measure of outcomes NPS, Service Level, Service Quality and Sales

  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

  • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues

  • Complete the logs specified by the process (End-of-day target)

  • Adherence to Information Security norms & quality process norms

  • To be aware of and comply with any updates about the process

  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided

  • to the team as guidelines for improving performance
     




  • Candidate Desire Profile


  • Must be excellent communication skills Verbal & Written

  • Good listening skills and strong communication abilities

  • Female would be preferred, between 20-35 years only of ages

  • Be Confident and willing to learn with a flair for knowledge Possess an upbeat, positive can-do attitude & works with integrity

  • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers, managers & customers

  • Two weekly offs with one Fixed Sunday off and other rotational off




  • Eligibility/Experience Criteria


  • Candidate must be carrying at least 10 year to 50 year experience in sales with Banking or BFSI sectors

  • Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply




  • Salary Package


  • Annual CTC of Rs250 to 350 Lac per annum plus performance based high Incentives

  • Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy)




  • Education Qualification


  • Minimum Graduate with any stream Or

  • Post Graduate with any stream




  • Job Locations Thane-West (Maharashtra)/ Kurla w /Malad/ Mahape

    (Vashi, Belapur, Juinagar, Mahape, Airoli, Rabale, Thane, Malad , Goregaon & Andheri - Saki Naka)

    If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    8169642494 - Simran

     

    Or email your resume on with subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy

    Free Placement / No Registration Charge










    Mumbai

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Voice Process - Both BPO Type, Banking -General
    Salary : Rs 1.80 - 3.40 Lacs p.a.
    Deadline : 11th May 2020

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