• Baggage Handling Shift Supervisor Jobs in Doha

  • Qatar Airways Ltd
  • Doha
  • Save Job
  • 4 - 7 Years
  • Posted : above 1 month

Job Description:

Current Opportunities QR16055 - Baggage Handling Shift Supervisor | Hamad International Airport | Doha Organisation Hamad International Airport

Job Function Airport Operations

Division HIA (Division)

Employment Type Full Time - Permanent

City Middle East | Qatar | Doha

Hamad International Airport

Hamad International Airport (HIA) is the hub for the rapidly expanding international Qatar Airways network Open 24/7 and located just five km from Dohas city centre, the airport is used by more than 35 regional and international airlines It is also home to the worlds only terminal dedicated to Qatar Airways First and Business Class passengers

About Your Job This role is responsible for all issues in the assigned area related to baggage handling operations on a shift basis Responsible for ensuring safe, efficient and smooth baggage handling operation in the assigned area from customer experience, OTP and equipment, systems & facilities availability and reliability perspectives Responsible for providing supervision, guidance and support to assigned stakeholders on a shift basis

About You Leadership & Management
On a shift basis and within the assigned areas
Supervise the delivery of the baggage handling operations for Hamad International Airport ensuring a first class service is provided
Ensure that management instructions, company policies, and standard operating procedures are followed and implemented
Ensure that manuals, process descriptions and procedures are updated and are in line with international and national regulations and companies policies
Provide relevant stakeholders staff with supervision, guidance, and support in live operation to ensure safe, efficient and smooth baggage handling operation in the assigned area from customer experience, OTP, and equipment, systems & facilities availability and reliability perspectives
Execute emergency protocols within the baggage area as defined in the Airport Emergency Plan

Operation
On a shift basis and within the assigned areas
Attend to and resolve problems related to baggage handling
Identify and escalate risks and/or operational deficiencies, and implements effective solutions
Study, compile, and analyse statistics reports to identify and escalate risks and/or operational deficiencies, and implements effective solutions
Update and inform through reporting channels of necessary modifications or enhancements with supporting justifications to the processes, facilities and systems relating to baggage handling and hold baggage screening operations
Monitor and control outsourced contractors staff and performance including time and attendance and service levels
Provide guidance and support to the execution of agreed regular maintenance activities in accordance with BHS and HBSS provider guidelines
Ensure safe operation of all baggage handling equipment and systems including ancillary facilities
Ensure compliance with all standard operating procedure for baggage handling and related facilities
Liaise with Scheduling Operators and contractors to ensure adequate and efficient resources allocations including system availability and other operational requirements
Liaise between HIA, appointed sub-contractors, the handling company and carriers, HIA departments, and relevant stakeholders to resolve baggage related issues and problems and to ensure seamless operations and coordinate the best balance between operational and maintenance requirements
Ensure production of baggage handling statistics for the HIA management team
Ensure production of incident reports, shift reports, and safety reports for HIA management team
Any other projects, tasks and responsibilities as assigned

Experience & Qualifications Minimum Qualification

Bachelor degree in Engineering, Computer Science or related fields from accredited University or Vocational School Diploma in related Technical fields from accredited Institutes with additional 4 years of relevant work experience

Minimum Experience
At least 1 year of operational experience in a similar role in a hub airport with in-line HBS; or over 1 year of experience in a supervisory role in an airport, airlines ground services or ground handling company; or over 2 years of experience in T&C or O&M team of BHS in similar sized airport
Experience with in-line baggage screening system operation is preferred

Note you will be required to attach the following
1 Resume / CV
2 Copy of Passport
3 Copy of Highest Educational Certificate

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 20th Jan 2020

Key Skills:

Company Profile:

Company
Qatar Airways Ltdarfix

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