• Awign - Senior Problem Solution Engineer II - Technical/Product Support Jobs in Bangalore,India

  • Awign
  • Save Job
  • 2 - 5 Years
  • Posted : above 1 month

Job Description:

We are looking for a Senior Problem Solution Engineer who will act as the first level of support for all incoming problems with product

Responsibility

- Diagnosing, troubleshooting and fixing software issues

- Developing and owning monitoring solutions for production and non-production environments and applications

- Develop smaller complexity features / enhancements in existing stable system components

- Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting

- Provide feedback from users to the team

- Maintain on-going record of problem analysis and resolution activity in an on-call tracking system

Desired Skills

1 Good exposure to MySQL and writing SQL queriesShould be able to write and understand complex joins

2 Automation scripting knowledge of scripting language Ex Python,ruby, perl, shell script is required

3 Proven success in fast paced support environment

4 Programming experience in any language (C / Java / RubyOnRails will be a plus)

5 Good in problem solving and analytical skills

6 Demonstrated ability to communicate

Profile Summary:

Employment Type : Full Time
Functional Area : Other
Salary : Not Mentioned
Deadline : 16th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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