• Associate , Specialist , Application Support Engineer Jobs in Mumbai,India - 23845280

  • DBS Bank Ltd

Job Description:

Associate, Specialist, Application Support Engineer - ( WD08737 )

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels


End to End Handing of Finacle application production issues with respective Leads whom work ranging from Ticket assignment including Issues analysis, initial Testing, UAT Test planning (Scope, duration), UAT support for user, coordinate promotion to production
Working in a stretch role to take forward production issues from analysis, coding, testing to production deployment
Follow Production Support Processes and giving input to strengthen time to time
Providing status to stakeholders and working with vendors to review the design/fix/enabling for production deployment
Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management
Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management
Working with various teams like Infrastructure, development team to resolve, analysis of root cause for complex issues and outages


Graduate degree or higher preferable in IT
5 years of proven track record of working in Finacle environment
Experience in Finacle application in code development and fixes (Finacle scripting, product, JRXML, Reports, etc) Version 10X and above
New menu development
Report development (MRT & Jasper)
Batch job development
Product menu customization
FI customization
ONS customization of Finacle menus

Sound understanding of RDBMS / Unix / Large banking application
Strong team player, effective at communicating internationally and working closely with remote teams
Good knowledge of infrastructure technologies used, with focus on AIX/Oracle/Java
Solid understanding of BAU support, incident, problem management processes
Pro-active, independent, resourceful and able to work in a team
High attention to detail with focus on understanding the issues with finding solutions

Technology Requirements

Hands-on Production support experience on Core Banking platform
Finacle Architecture & Customization knowledge
Knowledge of Finacle Payments/loans/CASA/TD and parameter maintenance
Strong technical skills, eg scripting or programming experience, DBA/SA skills etc
Strong transformation and change management experience
Software Configuration Mgmt, Quality Control Mgmt, Version Control Mgmt
Operating System - AIX / Linux / VM/Cloud
Database Oracle / Postgres
Application Servers IBM WebSphere, JBoss
Middleware technology MQ, File transfers
Scheduling software
Good to have experience in Hadoop, Cloud (VPC/AWS)
Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions)
Unix shell scripting
Requirement analysis and Architecture design
Analysis, debugging and fixing of production issues
MIS reports

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 18th Apr 2020

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