• Associate Project Manager / Tech Project Management Jobs in Pune,India - 25180997

  • HSBC
  • Save Job
  • 12 - 15 Years
  • Posted : 15 days ago

Job Description:

(Please give an overview of the business area and describe current and future projects/areas that the candidate will be working)

Commercial Banking (CMB) Digital Channels is comprised of four primary global services; HSBCnet, Digital Business Banking (attended internet channels); HSBC Connect, SWIFT for Corporates (unattended host to host channels)

The IT teams are responsible for the on-going design, development and delivery of these services to support HSBC businesses including Global Banking & Markets & CMB HSBC relies on these services to provide their clients with corporate and commercial transacting, cash management and financial information, products and services

HSBCnet Environment Management team is primarily responsible to keep HSBCnet development and test environment available for ongoing delivery by engineering and testing team The team manage multiple environments comprising of distributed platform and MF platform

Another Critical role performed by Environment team is to implement production releases

Responsible For

(Please describe the role that the candidate will be undertaking within the team)

Key Activities

Lead troubleshooting of development environment incidents and Manage Critical Situations through Crisis management involving cross functional teams

Minimize the adverse impact on testing and development operations by identifying work around and solutions for short and long term

Ensure tickets are being handled correctly and timely

Lead and review root cause analysis and identify optimal solutions to repetitive issues

Review and improve process for code deployment, Configuration changes to both Servers and Mainframe components and ensure minimum impact to system availability

Perform daily configuration requests and ensure they conforms to best practices

Lead Major and Minor release planning and implementation for Server and Mainframe platforms

Lead and plan Pre-production rehearsal

Ensure all support related standards, documentation and procedures are followed

Ensure that the deployment and change process for non-prod environment complies with the latest standards and practices laid down by release and environment management team

Develop relationships and collaborate with engineering and testing leads in different CMB service lines, Infrastructure Delivery (ITID) teams, Release management for issue resolution and support

Plan scope and support for various ever greening activities

Develop and maintain a working knowledge of CMB Digital Channels services and estate

Understand and support patching plan for all HSBCnet non-prod assets with ITID, central control functions and Release Management

Maintain a backlog of release PIRs and Problem Management entries to create well defined resolution plan

Propose automation and tooling to improve quality and speed of troubleshooting, deployments and configuration changes in non-production environments

Manage BAU operations for environment team by supervising shift roasters, work allocation, support during weekends and holidays

Manage vendor resources including renewals and replacement as needed

ESSENTIAL EXPERIENCE

Degree educated, ideally engineering/computer sciences

12 years experience within Financial Services, Software, Telecoms or Energy sectors

Professional qualifications eg ITIL, KANBAN

Experienced in managing end to end environment activities in a large, complex organisation

ESSENTIAL SKILLS

Complex IT systems management (data, application & infrastructure)

ITIL v3

Agile / DevOps

ESSENTIAL COMPETENCIES

Highly developed reasoning and analytical skills

Structured worker able to efficiently manage multiple tasks

Excellent communication and interpersonal skills (written and spoken) comfortable with detail

Cultivates a collaborative and cooperative attitude

Self-motivated, enthusiastic and fast learner

Strong team player, volunteer

An appreciation and respect for local cultures, and ability to both influence and work effectively with them

Appetite, enthusiasm and desire to initiate change and execute strategy

Qualifications

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 20th May 2020

Key Skills:

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