• ASSOCIATE Jobs in Hyderabad,India - 25264010

  • CANVAS27.com Consultant
  • Save Job
  • 3 - 8 Years
  • Posted : above 1 month

Job Description:

Handle back office (and in most cases speaking to the end customer) processing tasks including reconciliations, commercial management and transaction processing in an efficient and accurate fashion for CDSS customers

Follow through tasks and take ownership to ensure they are completed to the required standards

Delivering excellent customer service without compromising business needs

Escalate queries to a team manager as appropriate, and ensure these hand-offs are completed in a timely fashion

Ensure all requests are handled within required service standard

Establish and maintain effective working relationships with colleagues and customers alike

Maintain regular and consistent attendance, punctuality and appearance

Pursue personal development of skills and knowledge necessary for the role, and take responsibility for own learning

Analyse and interpret financial statistics and other data and produce relevant reports

Adhere to stated policies and procedures relating to quality management

Think out of the box to deal with in-life process issues to meet customer SLA

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Hiring Team

Canvas27 com


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans, Telecom
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Any Process - Both BPO Type, Back-end/Transactions Proc
Salary : Rs 4.00 - 12.00 Lacs p.a.
Deadline : 30th May 2020

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