• Associate Director - Customer Advisory - Consulting Firm - IIM/ISB/MDI/FMS Jobs in Gurgaon,India - 25100766

  • HyreFox Consultants
  • Save Job
  • 10 - 15 Years
  • Posted : 19 days ago

Job Description:

Position Details

Industry Accounting/Finance

Designation Associate Director - Advisory

Location Mumbai/ Gurgaon


Key Responsibilities

- The Customer advisory team is looking to hire an Associate Director in the Consumer, Auto & IM domain, with experience in consulting companies in the areas of customer insights, customer experience design, sales & channel effectiveness The individual will be required to

- Deliver program/projects as per defined timelines

- Drive the solution thinking within the project team with minimal assistance from the Project Director

- Manage client stakeholders in complex and intense consulting assignments

- Mine existing clients for additional business opportunities and drive aggressive sales efforts

- Drive team P&L by monitoring billing, fee collection, controlling project expenses, etc

- Drive Knowledge Management; mentor & develop young consultants

Technical Skills required

The individual should have had work experience in

- Leading and delivering large, complex client engagements that identify, design, and implement creative business and technology solutions

- Experience of working with clients in areas around Generating customer and market insights, competition assessment; Articulating their customer strategy and vision for customer experience; Customer journey and experience design; Sales and channel transformation agendas; Omni-channel initiatives; Designing and implementing change initiatives considering digital and non-digital interaction models

- Project management - managing team sizes of 3-4 people

- Delivering end to end consulting - design to implementation for clients

- Working knowledge of quantitative analysis techniques using excel/pivots and any other analytical tool software

- Good communication skills and presentation skills Easy orator and ability to develop and translate the consulting viewpoint to the client senior stakeholders

Experience / Skills required

- MBA from a top-tier business school

- 10-12 years of experience with an excellent understanding of customer-led business transformation

- Experience in working with - C- level executive clients

- Strong interpersonal and communication skills

- Excellent quantitative and analytical skills

- Strong project planning and leadership

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 16th May 2020

Key Skills:

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