Job Description:

We have been retained by our client, a well-established, professionally managed, General Insurance Company with international affiliations, to identify an Assistant Vice President - Core Insurance Application Specialist The position will be based at Mumbai

Job Purpose

- This position is responsible for ensuring that the core general insurance application is designed, implemented, monitored and managed in a superior manner using the best practices to meet the current and future needs of the organisation The application should deliver high performance in an efficient and effective manner

- The responsibilities include liaison with the vendors and monitoring the performance of the vendors against established service level agreements

Key Responsibilities

- Responsible for ensuring that the core insurance application is implemented successfully and properly in a timely manner to meet the business needs

- This also includes planning and management of related corporate system environment, design, acquisition, installation, operation, system administration and maintenance of related operating systems

- Work closely with the IT partner in establishing a strong working relationship

- Manage the SLAs, contracts, licensing agreements, maintenance agreements, renewals, terms and conditions of the IT partner and ensure that these are implemented and managed in a timely and efficient manner

- Responsible for driving quality best practices within the project

- Keep the senior management abreast on any issues and the performances of the IT partner on a regular basis

- Contribute to effective negotiations with the IT partners in an efficient and effective manner that benefits the organisation

- Ensure that any breach of SLAs by the IT partner are escalated and managed in an appropriate and timely manner with minimum disruption to the operation of the business

- Regularly review and audit the performance of the IT vendor against the terms and conditions as defined and agreed

- Constantly seek to get feedback from the business and users of the IT services and take appropriate corrective actions

- Effective maintenance of the IT Application Portfolio

- Accurate tracking and reporting against key application initiatives through the life cycle

- Continuous improvement

- Compliance with headcount management and cost budget governance processes

- IT Application Development and Delivery of APIs and Core services to all teams

- Quality analytical support provided for the pipeline, demand and budget for IT User Groups to agreed limits

- Quality analytical support provided for the small change pipeline, demand and budget for applications to agreed limits

- Relevant, accurate and timely analytical support and reporting against the agreed Application Management procedures

- ITIL Application Management framework adherence

Education, Knowledge, Skills & Experience Requirements

- A Bachelors degree or higher in IT, Management or equivalent

- At least 8 to 10 years experience in designing, implementing and managing core general insurance applications for a general insurance company

- Extensive exposure to various core insurance systems for general insurance industry

- Extensive experience in managing large IT vendors in medium to large organisations

- Sound experience in managing SLAs, contracts, licensing agreements, maintenance agreements, renewals, terms and conditions of the IT partner

- Experience in vendor negotiations and contribute to effective decision making

- Experience in establishing and managing appropriate processes to ensure business and IT continuity

- Experience in Project Management and People Management

- Strong team player

- Strong communication skills (read, write and speak)

- Ability to work with minimum supervision

- Ability to work under pressure

- Strong interpersonal skills

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 16th Jan 2020

Key Skills:

Company Profile:

Not Mentioned

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