• Assistant Vice President - Claims Operations - Insurance Jobs in Mumbai,India - 25309216

  • AVP People Practiceat Medi Assist
  • Save Job
  • 7 - 12 Years
  • Posted : above 1 month

Job Description:

Roles & responsibilities

- Act as primary point of contact for Site Claim Operations

- Ensuring correct and timely responses on claims/policy related queries, grievances, escalations

- Willing to travel client / Branch Offices of Medi Assist locations for Reviews and Training Programs

- Assigning, Monitoring and Evaluating work to/of respective Managers/Teams

- Signing off on Schedules for handling day-to-day operations

- Monitoring and Mentoring general professionalism of the teams

- Ensuring the delivery of results as per the TATs defined by the SLAs

- Ensuring timely backfill of new team members and arranging regular training of the teams

- Weekly submission of Site Health Status Review


- 7+ years of experience managing the operations / Supervising teams

- 3+ years experience in handling Insurance claims or Healthcare processes

- Preferably a Science Graduate/PG; candidates from a medical background like BAMS, BPharma, MPharma would be preferred

- Has a fair understanding of health claims processing

- Is familiar with implementing organizational processes using MS Office/ Docs/PPT

- Has strong English Verbal and Written Communication skills

- Is accustomed to working in large and small teams, on projects with tight deadlines

- Enjoys working in a collaborative environment, and is committed to driving projects to completion

- Needs to have necessary people skills to interact with clients, vendors (External Stakeholders)

- Experience in the Insurance/ TPA industry would be a great bonus

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 03rd Jun 2020

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