• Assistant Supervisor Jobs in Delhi,India

  • Shiv Shakti Human Resources Deptt
  • Save Job
  • 0 - 1 Years
  • Posted : above 1 month

Job Description:

Dear Candidate,

Greetings for the day!

We are hiring for Assistant Supervisor for HPL LTD COMPANY

Roles & Responsibilities

1 To Increase in Call Volume, as per protocol
2 In adherence to Operational Policy should Optimized manpower
3 To scrutinized & Reduce average AHT/ per associate
4 To maintain Performance Management System and awards

6 Facilitate transportation with adherance to operational/Admin policy for Staffs
7 To Facilitates various operations related feedbacks, operational call calibration, one-to-one session on PMS and Operational parameters for Service Improvement
8 To Optimum head count to handle 85% calls hitting the server
9 To Adhere proper escalation process , for Emergency case handling (Epidemic call monitoring & escalation/Suicidal call handling )
10 To Identifying and plan training sessions as per training callender
11 To Update Agents with latest health updates, organise training as necessary

SALARY 14500-20500 ESI ,PF ,BONUS , OVERTIME

FACILITIES- ACCOMMODATION ,FOODING ,LODGING

LOCATION- UNDER 10-30 KM DISTANCE

Interested candidates may apply and call to below mentioned numbers

HR PRIYA-9560949624

HR RUCHIKA-9958746852

OTHER CLARIFICATION CALL

HR MAHI-9958638664

HR KAJAL- 9990162642

Regards

Profile Summary:

Employment Type : Full Time
Industry : Manufacturing
Salary : < Rs 50,000 - 1.5 Lakh/Yr
Deadline : 16th Mar 2020

Key Skills:

Company Profile:

Shiv Shakti Human Resources Deptt

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