• Assistant Mananger Housekeeping Jobs in Pune,India - 23829662

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Job Description:

Posting Date Oct 13, 2019
Job Number 19143954
Job Category Housekeeping & Laundry
Location The Ritz-Carlton, Pune, Panchshil Tech Park and Hotel, Pune, Maharashtra, India VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Relocation Yes
Position Type Management

Start Your Journey With Us

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over We invite you to explore The Ritz-Carlton


Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable Position works with employees to clean and maintain guestrooms and public space Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budget


Education and Experience

High school diploma or GED; 1 year experience in the housekeeping or related professional area


2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required


Managing Housekeeping Operations and Budgets

Ensures knowledge and understanding of OSHA regulations are up to date

Oversees all lost and found procedures

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments

Inventories stock to ensure adequate supplies

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner

Works effectively with the Engineering department on guest room maintenance needs

Understands and complies with loss prevention policies and procedures

Ensures all employees have proper supplies, equipment and uniforms

Assists in supervising an effective inspection program for all guestrooms and public space

Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary

Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager

Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance

Ensuring Exceptional Customer Service

Handles guest problems and complaints seeking assistance from supervisor as necessary

Assists in the review of comment cards and guest satisfaction results with employees

Sets a positive example for guest relations
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws,

Profile Summary:

Employment Type : Full Time
Industry : Hotel / Restaurant
Salary : Not Disclosed
Deadline : 15th Apr 2020

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