• Assistant Manager Training Jobs in Hyderabad,India - 23823967

  • Wipro Limited
  • Save Job
  • 2 - 4 Years
  • Posted : above 1 month

Job Description:

1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills

, Roles & Responsibilities
1 Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2 Deliver Generic Domain Specific Modules along with up skilling resources on process 3 Structure On boarding Training requirements, Pre Process, Customer Visits etc 4 Ensure that all new employees go through the defined new learning path for their respective roles in the account 5 Deliver pre-process and process training for new employees 6 Support new hires during OJT and GO-live 7 Provide refresher and remedial training for existing employees 8 Ensure all regulatory requirements are complied with from time to time 9 Maintain trainee data and information 10 Generate training reports from time to time 11 Support any administrative tasks like trainee roster and scheduling etc 12 Create/Customize training content for delivery 13 Provide feedback and coaching to analysts on the floor 14 Take ownership for improvement in analysts performance 15 Analyze training needs for employees working for the account 16 Responsible for account level Training metrics 17 Responsible for adhering to training standardization guidelines defined by the BU Training Function 18 Responsible to work with ops to bridge gaps during training

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 14th Apr 2020

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