• Assistant Manager / Senior Executive Jobs in Jeddah

  • EMIRATES GROUP
  • Jeddah
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Job Purpose To express your interest in the current vacancy or future career opportunities please apply by emailing your CV to careersdnatacomsa Please ensure that the subject line of the email is Application Assistant Manager - Customer Services - dnata KSA (Priority for Saudis) Job purpose To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures Key responsibilities and accountabilities - Assist customers through all procedures related to arrivals & departures in the following activities - Complies with all relevant safety, quality and environmental management policies, procedures and control to ensure a healthy and safe work environment - Ensures safety of staff that they have the skills, knowledge and confidence to work safely by providing support, directions, being a role model for the desire safety behaviours and leading with safety Reservations & ticketing - Making reservations across the counter - Selling of tickets - Remitting cash to the concerned department - Answering customer queries over the telephone Departures - Attend the pre flight and post flight briefings - Setting up of check in counters - Screening of checked in baggage - Maintain high quality of Check in procedures - To assist customers with special requests Arrivals - To assist customers with special requests - To assist customers with Mishandled / damaged baggage Prepare all required reports for the same - Co-ordination with the baggage vendor for the damaged bags - Follow up with the en-route stations regarding lost baggage Post flight departure - Filing of all necessary flight papers - Any other responsibility assigned by the management from time to time

Qualifications & Experience - With up to a minimum of 5 years and above of experience as airline Senior Executive - Customer Services (Airport) - University degree in business or related discipline - IATA Qualification or Equivalent - Knowledge of GDS systems Amadeus, Sabre & Galileo - Strong verbal and written English & Arabic is a must - Interpersonal ability and customer service skills - Previous experience in travel / awareness of the Airlines serving this market - Safety Awareness

Salary & Benefits The salary and benefit will be discussed at the interview

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Functional Area : Ticketing/Reservation/Travel Agent/Airlines
Role : Ticketing
Salary : As per Industry Standards
Deadline : 20th Jan 2020

Key Skills:

Company Profile:

Company
EMIRATES GROUParfix

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