• Assistant Manager Sales and operations Jobs in Gurgaon,India - 25374451

  • India Lends
  • Save Job
  • 2 - 6 Years
  • Posted : above 1 month

Job Description:

– Assistant Manager (MIS/WFM – Sales/Revenue & Operations)

WFM MIS Delivery Should be able to deliver WFM MIS for multiple businesses Daily, Weekly, Monthly reports & Dashboards showcasing the health of the business, would be reporting directly to the BU Head – VP Sales and Operations

• Automation & Tool Development Should be able to do end to end automation through VB Ability to develop tools to manage - email workflow, queue management, should be able to prepare Business Level Dashboards & Reports - Daily, Weekly, Monthly with minimal error & within agreed timeline

• Designing scorecard and manage performance metrics for teams • Should have a proactive approach in coordinating with internal and external Stake Holders for all Reporting modifications

• Should have an Analytical bent to understand data points Should be sound with Graphs, Trend Analysis, Projections basis Trends etc

• Develop and implement standard MIS procedure across all business requirements

• WFM knowledge and contact centre exposure is a mandate

• Expertise in Business presentations, ability to understand leadership needs and present with insights

• Understands Sales funnel, from a banking/NBFC industry

The Individual - Mandate/Required Candidature

• Proficient and expert in MS Office (MS Excel, MS Access, PowerPoint) Google Apps (Gsheet, Slide, Doc)

• Graduate from a recognised University

• 3-5 Years of core MIS/WFM experience in the industry, preferably from Banking/NBFC Domain

• Knowledge of tools like Power BI, Tableau, Net Knowledge would be and added advantage

• VB Developer

• Database Knowledge (SQL, MS Access), Macros etc

• Should be willing to work for 6 days

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans, Insurance
Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
Role : Voice Process - Both BPO Type, IPO, insurance sales cre
Salary : Rs 3.80 - 7.00 Lacs p.a.
Deadline : 10th Jun 2020

Key Skills:

Why not try out our free online tutorials and gain an edge?

People who search this job also searched for the following Keywords

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status