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Job Description:

Assistant Manager-Product Communications Locations Gurgaon, India

Categories Digital Commerce Categories Marketing

Job Description

1 MITCs related
a Manage E2E Change management process for all MITCs (Consumer & Corporate)
i Take the request from the Product mangers post alignment with Compliance
ii Analyze the other collaterals that would get impacted with the proposed changes that have come for MITCs
iii Match the last approved version with the changed version to ensure that nothing else is changed
iv Raise the iMH request by uploading all the impacted documents on iMH and complete the iMH approval process
v Upload the new version of the English MITC document on the product page
vi Inform all the stakeholders to refer to the new version of MITCs on the product page
vii Initiate the changes in the Hindi MITC post iMH approval to the translating Vendor
viii Once the changes are received, add the changes to the last version
ix Match the whole Hindi document with the current English version
x Upload the Hindi MITC document on the website (Product page) and iMH
b Maintain version control of all MITCs (Hindi & English) of Consumer (Lending & Charge) & Corporate cards
c As a one-time exercise, analyze the differences & similarities in the MITCs across products and create a standard MITC template that has common T&Cs for all products Make a separate section on the product specific conditions Get these documents translated
d Onboard and manage the Translating vendor
e Liaise with the Digital team to ensure that all the links which refer to the MITCs, to point to the single Product page at our Amex website
2 Manage the Digital Content on Amex website
a Get a list of all the web pages available on Amex dotcom Assign respective ownerships to review each page
b Perform consistent checks to identify the links that are not working and get them remediated
c Match the information related to fee and benefits on the
3 Responsible to keep version controls of all Product related assets like - Application forms, MIDs, MCAF, Merchant T&Cs, Welcome Packs & CMAs
4 Responsible for other collaterals contents that have multiple ownerships - like Statement of Accounts, IVR recordings

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 20th Jan 2020

Key Skills:

Company Profile:

Company
American Express Banking Corporationarfix

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