• Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

L2 Support, Responsible for 24*7 operational support involving - Support Incidents which are relatively less complex , requires basic level of knowledg e on Database (Oracle) to resolve such cases - Health Checks of Database Server s and environments, monitor queues - Support PSR, Change Management, Task Mana gement related cases under supervision of L3 resource - Escalates cases requiring high level of expertise to Team Lead for timely resolution - coordinates with all the stake-holders to expedite the resolution for P2 and P3 cases -Supp orts Service Documenatation

Meeting the SLA, KPIs set for the service line Zero Quallity Failures due to the mis-configuration or over-look any Request or Incidents Taking sk ills to the next level

Oracle Database Administration , UNIX, RAC, ASM Data Guard, RMAN, Shell Scr ipting ITIL Framework

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

Company Profile:

Company

Website

Industry

Company Turnover

Company Size

Why not try out our free online tutorials and gain an edge?

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status