• ASSISTANT MANAGER Jobs in Other Maharashtra - 24945212

  • Alfaz Services Hiring For HOTEL COMPANY!
  • Other Maharashtra
  • Save Job
  • 6 - 11 Years
  • Posted : above 1 month

Job Description:

1Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example

2Encourages and builds mutual trust, respect, and cooperation among team members

3Supervises and manages employees Managing all day-to-day operations Understanding employee positions well enough to perform duties in employees absence

4Ensures employee recognition is taking place on all shifts
Establishes and maintains open, collaborative relationships with employees

5Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

6Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
7Develops specific goals and plans to prioritize, organize, and accomplish your work

8Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

9Strives to improve service performance

10Collaborates with the Front Office Manager on ways to continually improve departmental service

11Communicates a clear and consistent message regarding the Front Office goals to produce desired results

12Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results

13Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement

14Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention

15Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed

Profile Summary:

Employment Type : Full Time
Industry : Hotel / Restaurant
Salary : Rs 6 - 14 Lakh/Yr
Deadline : 06th May 2020

Key Skills:

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